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Customer Testimonials for
Great Northwest Gutters
2011
2010
2009
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2011
[Your crew] did a great
job installing my gutters.
It is everything I could expect from a
professional crew. Do not hesitate to use me as a reference.
Thanks.
--Jack
Johnson, 11/14/11
Your guys did a great
job. Many thanks.
--Jen
Meurisse, 9/27/11
Everything
went so smooth. The bid was fair, the workers came out and did a great
job. The gutters look great!!!
--Dan
Cheatham, 9/20/11
We contacted the company
on 8/18/2011 at 2:00 pm and left a message. Within the hour at 3:00 pm,
the company returned our call and informed us that someone would stop by
the following week and leave a bid proposal at our front door. We did not
need to be home for the estimate. The very next day on 8/19/11, a very
detailed proposal was left for us at the front door. We contacted the
company on 8/23/2011 and inquired about scheduling the work the following
week. The work was scheduled for 9/2/2011. Two workers arrived on time
and did the job in six hours. The workers were very friendly, efficient,
and cleaned up the area very well after they left. The entire process was
very easy and we would highly recommend this company and would use them
again.
--Sharon
Morinaka, 9/8/11
Went well. I called, they dropped off paint
samples the next day. I scheduled an appointment, they showed up on time
and completed the work that day. Excellent and efficient job.
--Matt
Johnson, 9/7/11
It was a small job. They were very fast to
come, give an estimate and to schedule the work. The job was done on time,
quickly and done well. I’m happy with their work. Their prices are
reasonable and they can get the work done quickly.
--Bruce
Henke,
8/8/11
The gutters look really
nice. Your guys did a really good job.
--Erric
Gilbert, 7/19/11
Just wanted you
to know what a good job [your crew] did. Those guys are really hard
workers and fearless. Also polite and good representatives for your
company.
--Susan
Williams, 7/15/11
Excellent quality workmanship. The only one of three gutter companies
contacted that actually responded. Very satisfied with work.
--Richard
Ellermeier, 6/17/11
I want you to know,
and please pass along to the appropriate people, that [your installers] were very good at their work and very eager to
please with an especially good job. Of course, we have to wait until we
get a big rainstorm to check the joints, but of the good workers we've had
on the house this spring, I think they were the best.
--Dale
Bushnell, 6/13/11
Really good work -- [your installer] was great. They came out first to bid the job
and they specified and used all the appropriate materials as a result
(not the case with home doctor - another highly rated Angie's list
company I do not recommend). They used steel to eliminate the potential
for electrolysis. They hugged a pillar very tightly for me with about
15' of down-spout...the circumstances of the job was a bit difficult -
they were up on ladders on a 2nd deck on my home quite high in elevation..it was windy and raining...they also fixed a down-spout that
was not quite long enough to properly fit into a 3" drain pipe...they
also fixed a 30' tall downspout that was coming apart -- this required
them to unscrew two sections of deck to get to the gutter
strap...Finally, they fixed a minor problem with a downspout that was
pinched off too much, limiting flow - that wasn't even on the bid...Good
guys. Work was done professionally in 2 hours. The bid guy showed up
and assisted was well - I was happy he was there as I was concerned
about safety issues so high on the edge of my deck. In order to
minimize mess in the home, they went around the back and climbed up the
deck. [Your installer] did a good job and I HIGHLY RECOMMEND him.
--Anonymous, 4/26/11
[The estimator] was very
prompt in coming out and giving us an estimate. I had filled out the form
Monday morning and by Monday afternoon I received an e-mail from [him]
saying he would be out Tuesday to do the bid. By Tuesday evening, I had
the bid in my e-mail. I waited for other bids and contacted [him] the
following Thursday saying we would like to go with Great NW Gutters. In an
hour, [he] let me know that our new gutters, down spouts and leaf filters
would be installed Friday morning. I came home from work on Friday and was
thrilled to see it had all been done. You guys are very prompt and you do
great work! As much as I hate to say it, I was thrilled when it rained so
we could test out our new gutters. Thank you again! Keep up the
great work! It is nice to know companies still have good customer service
skills.
--Alison
Prasavath, 4/5/11
They went the extra mile
for us. I had a problem that wasn't their fault, but where 2 sections of
the house come together, a lot of leaves and rain would gather. They fixed
this issue for me right after they replaced all of the gutters at no extra
charge.
--Anne
McCarthy,
1/26/11
They did a great job.
They came out right away. They gave an estimate and stuck to it. A small
leak occurred after the job and they came right back to fix it at no
charge.
--Dan Duff,
1/20/11
We just wanted to personally thank you for
your labor that helped build our new home. You did a wonderful job
and we love our new place. We arrived in time to spend Christmas
there and had a lovely stay, enjoying all of the details that went into
making it such a special place our family and us. Sending our
heartfelt appreciation and wishing you and your family all the best in the
New Year!
--Ben & Heather Crane,
1/2/11
2010
They originally installed
copper gutters and leaf guards on our house shortly after we bought it 2
years ago. During the last two winters the gutters had not drained well
and were leaking a lot. I called them this Fall to ask them to come out
and address the drainage problems. They have a 2-year warranty period for
their work. Even though I was calling a few months past the 2 year mark
for the work they completed for us, they still honored their warranty and
did not charge me for coming back out and the subsequent work to improve
the drainage. If fact, they actually gave me a refund for a portion of the
work!
--Jason Williamson,
11/23/10
Replaced gutters on front of house and
added a new gutter and downspout on an addition. I chose them due to
Angie's list reports and price. They were prompt and did a good job.
--Cheri Bickling, 11/11/10
Thanks! Working great!
Looks great!
--Rochelle Jones, 11/9/10
Great response and
professionalism. [Your estimator] was very prompt in his estimation
appointment and install followed quickly after with very professional
results. Thanks!
--Kevin & Vicki Pack, 10/25/10
Crew did a great job!
Was very nice to work with!
--Bob Steed, 10/16/10
We couldn't ask for a better
experience. They were prompt, professional and courteous every step of the
way. Their workers were extremely polite when addressing my questions and
concerns, and alerted me to materials that had been left on the roof by
our roofers in the spring. The debris posed a potentially dangerous
situation, and they took care of it. Their work was done in an
efficient manner, and they left the property extremely clean. Couldn't be
happier.
--Rebecca Sondag, 10/12/10
You and your company did a great job. I am very pleased with your
company's quality, value, and expedience. Thanks again for making
this a good and easy experience.
--Brad Sintek, 10/8/10
I went home the other night
expecting to see my garden trampled and gutter droppings on the deck.
Didn't happen. I had to look twice to make sure your folks had been
there and the gutters installed. Wow! What a great team you must have.
They look great and now I can't wait for the first big rainfall to see if
they work! Thanks for the terrific work.
--Joyce White, 9/30/10
Your guys did a great job. I understand why our people like working with
your company.
--Eric Kneeland @ SD Deacon Corp., 9/23/10
The gutters are on and work
perfectly (last weekend was a good test). So thank you, and say
thanks to [your crew] for a nice job.
--Ron Selberg, 9/22/10
We hired their
team for a gutter downspout job. They answered the phone when we called.
They came out promptly the following day and did the work we requested
quickly. Quality was what we were hoping for and they stuck to their bid
price. Couldn't ask for more in a contractor.
--Jim Lewis, 9/21/10
Big Kudos for [your crew]! I am very
happy.
--Steve Frybarger, 9/9/10
Wanted to tell you how pleased we were with Great NW Gutters. The two
guys worked all day in the rain, constantly wiping up the roof treatment
"coffee" that was draining off the shakes against the house. They were
here until almost 7 PM, pleasant and careful the whole time. Thanks.
--Maureen Cantlin, 9/2/10
Thank you for sending your
technician out earlier this week to fix the small issue with the gutter
guards. You and your staff were a very pleasant and professional group to
work with from start to finish and we would happily recommend your
services to individuals seeking gutter replacements. Thanks to you and
your colleagues for providing such wonderful service.
--Heather Burden, 8/27/10
Great
Northwest Gutters replaced 12 gutters on our 20 year old home. They
provided a bid for the work the next day after contacting them off an
Angie's list review for local gutter companies. I called a scheduled the
replacement because the price, Angie's list rating and rapid bid response!
All were exceptional! I was very impressed and strongly recommend the
company to everyone. Fantastic!
--Heather Thompson, 8/18/10
Great Northwest Gutters regraded my gutters
and added flashing because water was spilling out the sides. Also, they
said a downspout was attached incorrectly so they fixed that. They
were good and they gave a free estimate. They came out when they said they
would, they were reliable, and I felt like they weren’t trying to sell me
something that I didn’t need. They explained practical things like how
often I should clean the gutters out. I always appreciate it when they try
to help educate; it makes me feel like they know what they are talking
about.
--Melissa Monner, 8/11/10
Your men did an excellent job. Very
neat. Very good, clean job. Thank you.
--Denny Weum, 7/1/10
Our installers were great!
They were professional and really cared about the quality of their work.
They addressed any concerns or questions that we had and did a really nice
job on our gutters. This was a refreshing experience given our luck
with another company that did a very poor job and had zero customer
service. We will definitely recommend your company to others that
need gutters. Thank you!
--Nicole & Tim Orr, 6/29/10
Mailed check today!
Thanks. Love my gutters!
--Deb Harris, 5/17/10
Thanks for the great job!
--Dick Williams, 5/11/10
Crew did a great job!
--Don Andrews, 5/10/10
I wanted to get this email
to you as soon as possible. I got home from work tonight, and if I
wouldn't have remembered that today was the day for my new gutters, I
wouldn't have known that your crew was here today. Actually, I had to
look up to be sure that you were actually here. The new gutters look
fantastic! Other than the fact that when I look up and see that I
have new gutters on my house, there is virtually no trace that you were
even here. This is a tribute to your crew and their work. When I look at
the workmanship of the job, I am even happier than I was before. It is
obvious that you and your crew really care about the job that you do. You
can clearly see, even from the ground, that the workmanship is excellent
and that I will have no problems with the Oregon sunshine that we get so
often. From the first call, I have had nothing but excellent service
from you and everybody that I talked with. I will be telling as many
people as I can about how excellent your service and work is. I am beyond
pleased with everything. The only "problem" that I have is that the
weather is not going to cooperate, so I won't be able to see my new
gutters at work until at least next week. Go figure, I am actually
wanting it to rain, just so that I can see my new gutters at work.
Thanks so much.
--Tom Hinds, 5/7/10
Crew did a great job!
--Sonia Collier, 4/27/10
Excellent job! I knew
absolutely nothing about gutters when your team arrived. [The lead
installer] explained everything, walked me through challenges they
encountered and at the end of the job I knew every odd shaped angle of the
house. I am extremely thankful for their efforts. The drain
pipes were clogged and they were able to unclog them - they now drain to
the road. I was impressed with the notch he had to make in the RV
roof pole. [The lead installer] and his crew member were courteous
and I am delighted with the job and their professionalism.
--Barb Regas, 4/22/10
Very nice crew, estimator,
and everyone I talked to. You were so great to work with, I wish you
did roofing to!
--Charles Massih, 4/16/10
Very pleased - above
expectations!
--Carol Owens, 4/8/10
I purchased a house in SE
Portland in 2005 - the house was built in 1911 so for the past 5 years
I've been remodeling the place and dealing with various contractors to
update and modernize. Remodeling is stressful and costly, and in the
process I've had to learn which contractors are there to help me improve
my home with a valuable service offering at a fair price. Great NW Gutters
is at the top of my list. [The estimator] came out and let me know
what percentage of my gutters were in good shape and what needed
replacement. I appreciated his honest assessment of what I needed to
update and what I did not. Throughout the process I felt that [the
estimator] and NW Gutters were looking out for me as a home owner. Your
company was recommended to me from a neighbor who also experienced great
service, so I wanted to let you know that I'll recommend your company to
anyone I know who needs work on their gutters.
Thanks for the great service.
--Geoff Smith, 4/1/10
Two
and a half years ago I began adding 1800 sq. ft. to my house. When I
started I knew nothing about construction. So needless to say, doing
the general contracting of my home was a huge growth period for me.
In that time I have worked with many vendors and contractors to do
services for me. With that said, I must inform you that after
working with [the estimator] and the crew that came out to install the
gutters I was very pleased and consider Great Northwest Gutters to be one
of the best outfits I have worked with. You were the low bid and the
installation was quick and looks great! Usually you pay for what you
get and I was a bit suspicious going with the low bid, thinking it might
be sub-standard -- but my budget spoke louder than my fear of poor
quality. With you I got a great price & quality! Also working
with you was simple, easy, and fast! Congrats guys! Well done!
--Carlos Baca, 3/5/10
Compliments from the superintendent. Low maintenance install and it looks
good. Thank you!
--Keeley @ O'Brien Const., 3/4/10
They were very prompt with the bid and the most competitive of the 3 bids
I received. They answered all questions and left me with samples of
screens to help with tree debris. They arrived to do the work when they
said that they would. They nailed up the gutters to every rafter and
cleaned up after themselves. The gutters look fantastic and I would not
hesitate to refer them.
--Laurie Gilmer, 2/1/10
Special thanks to [your crew]!
--Peter & Cindy Grocki, 1/28/10
Thank you for the great job and hard workers!
--Clara Dunn, 1/19/10
Thank you kindly for doing the gutters at "The Melissa
Dawn". We appreciate all of your hard work. Your check is well
earned.
--John Hood & Vivian Jackson, 1/7/10
Great, efficient and timely job. Thank you.
--Simone Neall, 1/5/10
2009
Thank you for doing a great job installing our gutters.
--Ken & Judy Worley, 12/8/09
Everything looks
great. Thanks!
--Dan McMenamin, 12/2/09
A section of our gutter had been removed by a contractor who added a
screen porch to the back of our home. This contractor was suppose to
re-install the section he removed to the screen porch...he did not and
just left it laying in the backyard. After a few heavy rains, (here in
Oregon), my husband and I could plainly see that the gutter needed to be
replaced as the water run-off was creating a water and muddy mess on our
new porch! I sent an e-mail to "Great Northwest Gutters" and was contacted
the next day by phone. They came out and did a FREE estimate on re-hanging
my gutter laying in the back yard and we scheduled the appointment for the
next week. Because we were on vacation the week the repair was scheduled,
they could not reach us to say our old gutter could not be used due to how
the new eaves were installed by the porch contractor. The following week
when we arrived home and discovered why the gutter could not be repaired,
we scheduled another service date for the replacement of a new gutter
section. This adjustment did not alter their quote one penny! The new
gutter has been in full use of late and works perfectly! I recommend and
will continue to use this company in the future over any other....they are
fantastic and a pleasure to do business with! "NWGs" is a fine,
professional and great company! The whole process from my e-mail to finish
was less than 3 weeks and all work performed was excellent!
--Laura Schwanbeck, 12/1/09 A special thanks to all of you for a terrific job. [The estimator’s] recommendations on improving our previous system and your crew’s craftsmanship were a great finishing touch to our re-siding project. We would not hesitate to recommend you to perspective clients.
--Gary @ Portland Buddhist Priory, 11/18/09 Thank you. All looks great!!
--Michael Powell, 11/17/09 [Your
workers] were great!!
--Shelia Orwoll, 11/12/09 We had a solid
stream of water pouring down the front door. Why?!! Major freakout ensued
at our house. Oh man, are we gonna have to replace the whole front porch?
Maybe even the whole roof? One theory was the gutter downspout that dumped
directly onto the roof right above the soffit. Great Northwest Gutters
were quick to provide a reasonable estimate, and scheduled a date to do
the work within the next week. They moved the downspout and cleaned out
all of the gutters on our two-story house. Done and done. The next time it
poured buckets, I opened the door and - like magic - no drippy streams!
That's all I could ask for. I wish more panic-inducing issues could be
resolved so easily.
--Katrina W., 10/30/09
Thanks – gutters look and work great!
--Jennifer Cosenza, 10/27/09
I called your office in March of this year for a bid on my home for new gutters, downspouts and screens, and a very nice young man came and gave me a proposal for the work. October 14, 2009 your crew of three men came to my home and installed those items. I would just like to say that the complete installation and bid proposal was done in a very professional way. [Your estimator] was very nice and helpful with my questions, and the crew that did the installation worked very quickly and did a wonderful job. I believe that they have impressed a few of my neighbors in the way they worked and the swiftness with which they did their work, also with the produce. Thank you once again for your very fine workers.
--Janis Ferlisi, 10/17/09 Thanks so much for the fast job. The gutters look great and they were in place for the first rain! I apologize for my absence – I had completely forgotten that was the installation date – but you managed just great without me. Rest assured I won’t hesitate to recommend you to others. Thanks again.
--Barb Portwood, 10/12/09
Replaced existing gutters on home and
installed gutters on new addition (both jobs done at the same time.)
including 5 downspouts. Good. No real issues with this company. They did
have to come back twice to install downspouts (on the new addition after
the siding went on) and also to adjust one of the gutters that was not
draining properly. They did these things promptly and completed the job to
my satisfaction.
--James White, 10/6/09 Thank you for the very nice work.
--Debra Higa, 10/2/09 Thank you for the great work! I will refer people to you!
--Mark Stauffer, 10/2/09 We wanted gutters and down spouts to be installed for two new
construction garages and our house, and we used Great Northwest Gutters to
come out and give us an estimate. They are a huge company. I
compared their prices with another company. They were going to be $10 more
for the house and $3 less for the garages. I find that just incredibly
strange because metal is metal - it is just standard stuff and it doesn’t
cost that much. They were going to charge an extra $130 to do the gutters
and down spouts in color for the two garages. The other provider would
have charged me a $100 more. The estimation was done free. They just
walked the perimeter and checked the scope of the job. I live in a fairly
upscale neighborhood with not that upscale a house, and the people who
came here were nice.
-- Anne Thompson, 9/29/09
Thank you for coming out yesterday and fixing the downspout. Love how they look and very impressed with [your] company.
--Kevin & Cindy Owen, 9/28/09
Thank you. I am very happy with your work.
--Faryar Etesami, 9/22/09
Company was very prompt in responding to our request for a bid. We did
not shop around for other bids as they had a high rating on Angies List
and a couple of roofing contractors mentioned that they were good. They
also installed gutters on the Street of Dreams, so we thought they would
be pretty good. I could not schedule them to do the job right away as we
were getting our roof replaced and needed that to be completed prior to
the gutters being installed. We did not know exactly when the roof would
be replaced, but called them when we knew the roof would be completed and
they were able to schedule the job within a week. Crew was extremely
polite and did a great job of installing the gutters and downspouts. They
had us inspect the job when it was completed and everything looked fine.
The job took about 5 - 6 hours to be completed. When we went to their
office to pay for the work, the office staff was very friendly and
helpful.
--Carl Asai, 9/21/09
The job is done and it looks great! Your men were great, the price was great. You lived up to the name! THANK YOU!!
--Steve Webber, 9/11/09
[Your workers] did a fantastic job. The gutters work like they should. Thank you! You restored my faith in gutter companies.
--Gabriel Spaccarelli, 9/9/09
This is the 2nd time I've used this company and, again,
they did not disappoint. Thanks for the great work.
--Kevin Foren, 9/9/09
Thank you for doing such a great job.
--Pat Sosnovec, 9/4/09
The project went very well. They were very prompt, courteous and did an
excellent job. I was painting the downspouts and asked if I could paint
one section that is very high before they put it up. He prepared all the
parts first thing so I could get them painted and then touched up after
they were installed. They were also prompt in returning to repair a minor
leak.
--Deb Morgan, 9/3/09
The crew did a fantastic job. Very professional! It was awesome and the gutters look great!
--Angela Konicke, 9/1/09
We were very pleased with your installation crew. The gutters look great on our house.
--Virgil Kuhls, 8/25/09
The gutters look great! Thanks!
--Meagan Sternberg, 8/21/09
Wanted to let you know the gentlemen who installed our screens were a pleasure to work with. Thank you!
--Heather Adamek, 8/20/09
A new copper downspout was connected to an existing copper gutter and
then routed to a rain barrel. Quality materials were used and the work was
done so well (and integrated into the existing gutter) my husband didn't
notice it had been done until I pointed it out to him. The appointment was
rescheduled once by them because they were running over on a previous job
but they let me know quite early that there was going to be a problem;
they were very prompt for the rescheduled appointment.
--Diana Dickenson, 8/15/09
Crew had a very good work ethic. They did a great job!
--Ky Azlein, 8/5/09
Thank you for the quick installation of my gutters. They look perfect. Can’t wait until it rains to test them out.
--Debra Giles, 8/4/09
The installers did a very nice job!
--Lou Fortino, 8/3/09
Last Tuesday your crew installed new gutters on our house. They were pleasant and efficient and I am genuinely impressed by what a great job they did. It was nearly unbearably hot (above 100 degrees) that day. Nonetheless they worked without stop and finished by early afternoon. The gutters are at least as good as I hoped, including liberal sealant at all well-mated joints and flawless in appearance. They even cleaned up the considerable debris left on the ground from our old gutters – I expected to do that myself. The bill was exactly as bid by [your estimator]. These guys are professionals. Again, thanks.
--Max White, 7/31/09
Crew did a great job!
--Chas Marchant-Daisley, 7/27/09
Gutters look great!
--Marla Meyer, 7/27/09
Just a note to thank you for the excellent job. The two men were most cordial and a delight to have on the job.
--Patsy Craner, 7/21/09
Good job.
--Dr. E.T. Sorenson, 7/20/09
The guys were just over at our house
and did an excellent job.
--Odile Fazioni, 7/17/09
Crew did a fantastic job. Really appreciated the guys that came out.
--Nancy McDonald, 7/16/09
[Your workers] deserve gold stars! They were very polite and did a good job.
--B&S Construction, 7/14/09
Kudos for [your employee]. Very pleased with his service.
--Sally Greer, 6/29/09
Thank you. They did a great job at [our house].
--Richard @ Bluestone Homes, 6/22/09
We contacted the company after seeing an article by the owner in the
Angie's List magazine. A representative from the company came to our home
the following day to give us an estimate. Because of a busy schedule we
delayed calling them back, so in about 2 weeks they called us to check if
we had made a decision. We set up a date that was convienient for us. The
installers arrived exactly at the time we had been told that they would
come. They could have come on an earlier date but our schedule did not fit
in with an earlier installation. They proceeded to remove the old gutters.
They appeared to work very efficiently. They listened when my husband
requested a slight change where a downspout would discharge water and
carried out his request. After they completed the work, they asked for a
push broom and cleaned up dirt and debris very well. We will not know
exactly how well the gutters perform until we have a heavy rain.
--Sue Quackenbush, 6/17/09
This crew was fantastic and could not get any better! Thank you for the excellent job!
--Rev. Cooper, 6/12/09
[Estimator] came out within 2 days of my initial call and left a
detailed estimate of what it would cost for total replacement of gutters
vs replacing damaged, leaking gutters. After discussing the estimate with
them (I had decided to go with full replacement of all gutters), and
mentioning that an additional downspout was needed in the back of the
house, they offered to add the downspout at no additional cost. They were
able to come out within a few days to complete the work. Somehow in the
process the additional downspout was forgotten, when I called to inquire
about this, someone came out the same day to add it--it was done by the
time I got home from work. They did an immaculate job of clean up and
installation. Very impressive.
--Susan Tofte, 6/10/09
Job well done! Such two wonderful workers – keep them!
--Phyllis Lum, 6/10/09
[Your crew] did a great job! [I] am very happy!
--Gus Gaither, 6/9/09
Thank you for the great job you did on replacing our gutters on our home up at Welches. We like the color and so appreciate the neat clean up. Have a great summer.
--Phil & Connie Brothers, 6/9/09
Crew did a very good job!
--Tom Rocks, 6/8/09
Excellent response in coming out to estimate, phone negotiation and
timely execution of job.
--Bruce Henke, 6/1/09
They did a great job. They were very professional and very quick. The
job was done well.
--Dennis Ayres, 6/1/09
You guys did a great job. Thanks.
--Cheryl Overman, 5/21/09
[Your workers] were very nice.
--Doreen Sawicki, 5/21/09
Thank you so much for your services. We love our new gutters and even have enjoyed them at work – despite being almost summer – such is Oregon! Thanks again.
--Hannah Phelps & Amber Taschner, 5/18/09
[Your] crew did a great job!
--Nick DeFreitas, 5/15/09
We needed a whole house gutter replacement. We called more than 6
months ago and got an estimate, since we were planning to replace the
roof, it was recommended that we wait on the gutters until the roofing job
was scheduled and completed. Estimate was revised and put on hold twice
with no pressure from Great NW, and always quick response and friendly
service. Once we were finally ready, the install happened within less than
a week, great turnaround. The guys arrived promptly, worked quickly and
did a very good job. Completely satisfied and would recommend them to
others.
--Stacey Hankins, 5/12/09
Your guys did an excellent job... thanks.
--Bob Carlisle, 5/4/09
They came out promptly when I called him and gave me a very nice quote.
I had some specific problems and he addressed those specific issues with
plausible explanations. I am planning on using them.
--George Saltzberg, 4/17/09
They worked in a timely manner and were very clean. They didn't make a
mess or damage anything. I had three bids and their's was the best price
and product.
--Elisa Rodriguez, 4/15/09
Thank you for such great service. The two installers worked so hard and were very thorough.
--Susan Andrews, 3/26/09
Great Northwest Gutters did great work. We described the problem to
them and they came out to do an estimate. It was very convenient that we
did not have to be home for the estimate or when they completed the work.
We came home and it was all completed and looked great. We have not had
any other problems since Great Northwest completed the work.
--Debi Nelson, 3/13/09
Good job.
--Tim Timmins, 3/11/09
Placed flashing on front gutter, placed extensions on down spouts to
keep water away from foundation. Well. Worked independently, reliable,
good quality work, punctual, good problem solving. No hand holding
necessary. Nice job.
--Michelle Wynkoop, 3/9/09
Phoned for a quote. Prompt response. Reasonable price (their stated
minimum). Prompt scheduling. On time service. Very good job. The crew knew
what they were doing.
--Robert Degon, 2/28/09
Overall I'm really pleased with the service. After my
initial estimate, I told them I was going to call around for price
comparisons and they took that very well. I ended up only getting one
other estimate from a rival and it was nearly twice as expensive. I called
and was able to set up an appointment for the following week. Due to
unprecedented snow fall, the job was delayed by a single day; they called
and informed me in a timely manner. Again, I'm a well satisfied customer.
--Arnold Benson, 2/14/09
[Your employee] was very professional and he was attentive to details. You have a very special person that represents your company very well. This is the standard that we expect as your customer. Great job.
--Mark & Michelle Stuckey, 2/12/09
Kudos to [your crew]. Job well done!
--Eric Stutznegger, 2/9/09
[The estimator] from Great Northwest Gutters arrived
promptly to look at my existing gutters and give me recommendations and an
estimate. As I have black trim he recommended black gutters and a lighter
color downspouts to match my house. Although the estimate was not the
lowest the workmanship and product surpassed my expectations. [The crew]
arrived on the appointed day and time and in two days had all the work
done although it was raining at times and even hauling away some previous
old extra gutters from my property. They reconfigured some of the
incorrect drainage slope of the previous gutters and did a beautiful job.
--Charley Johnson, 2/8/09
Kudos to [our crew]!
--Gene @ Dieringer Properties, 2/3/09
2008
Prompt, efficient and accommodating in both estimate and service
performance.
--Berk Moss, 9/26/08
I had so many leaks in my gutters that I knew it was time for a
replacement. Someone came out and provided me a written quote and left it
for me when I came home, so I did not even need to be there. The quote was
very reasonable so I called to set up the appointment. When I called I
asked about gutter guards and different colors and they were very helpful
about explaining everything and the value of each and differences in
price. They arrived at the stated date and time to perform the work. When
they removed the gutters they had me walk around the house to see the
condition of the flashing because I told them I was worried about any
damage to the roof as the gutters were in such bad disrepair. The
installer showed me that the flashing looked good so there was most likely
no damage to the roof and he did not find any dry rot. I was very happy
with his honesty. The gutter installation was excellent quality and
overall very fast. They did a great job cleaning up.
--Debra Paul, 9/22/08
We appreciate your service. [Your crew] did a very
good job.
--Jim Schultz, 9/17/08
Just fine; color was just what I wanted and prompt high
quality instillation. Later a supervisor came to check the work.
--Berk Moss, 8/30/08 Good job
overall, they were easy to work with in the planning and ordering and did
a good job cleaning up after removing the old gutters.
--Cheryl McClure, 4/26/08
The gutters look fantastic and the color is perfect for my remodeled
house. You guys did a very good job!
--Chris Kirkaldie, 3/21/08
2007
The estimator was prompt in responding and very professional. He informed
us that they were 2 weeks out, which wasn't bad at all compared to some
other estimates we got...we were getting water in our basement, so time
was of the essence. The crew was punctual, friendly and professional. The
new gutter installation looks great and works well...they really did a
fantastic job. My two complaints are that they did not have enough screen
to complete the job on the day they came, and that they didn't have enough
room in their truck to haul off our old gutters that day, so they were
sitting on our side yard. The crew was supposed to come back in a day or
two to finish and haul off the old gutters, but we had to call to remind
them a week later (when the bill came). However, all in all we were very
happy with the job, and would recommend their services.
--William Bahrenburg, 12/5/07
They were easy to work with. We had
the gutters put on in the middle of a paint job. The gutters were colored
and we made the trim the same color so we didn't have to paint the
gutters. That took some coordination and they were great. They managed all
the changes. I called them numerous times to change things because of the
painting and they didn't complain. I think that's absolutely wonderful.
--Christina West, 10/17/07
This is the 3rd time I've used you guys and, as always, the
work and the employees were top notch! Thanks again!
--Jeff Vandehey, 10/15/07 Very professional. Showed up on time.
Asked a couple of questions regarding where downspouts needed to be. It
hasn't rained yet so don't know if there are any leaks or if they drain
properly.
--Al Stormo, 8/10/07 They were very easy to contact via email. I
had a response within 24 hours and an estimate within 48 hours. It was a
decent price for a good product. It was a large selection of gutter colors
and shapes. We were able to schedule the work for the next week. I wasn't
able to be at home while the work was completed, but when I did get home
that night, the new gutters looked wonderful, and there was no evidence of
the old gutters, nails, etc. I would highly recommend Northwest Gutters!
They were prompt, easy to contact, answered all my questions, and
completed the job in a timely manner, with a quality finished product.
(Interestingly, they were one of only 2 companies that returned my initial
calls, and the other company was booking 6 weeks out, and only offered
brown or white gutters).
--Kelli Garland, 2/27/07 The
work is very good and the company was very easy to work with. I
would definitely use them again.
--Kevin Foren, 1/5/07
2006
Hands down one of the best and most professional companies I've ever
worked with. Thank you for all the hard work on my mom's house!
--Mike Myers, 10/17/06
Excellent experience. Quick response to request for bid, timely scheduling
and follow-up. Nice work and clean-up.
--Steve Greenburg, 8/11/06
They reattached loose gutters in the front and rear on 1973 ranch. Workers
removed old nails holding gutters on house and repositioned them into the
beams. Workers arrived on time and did good job. Job took
approximately one hour. I thought the price was high for the amount of
work and time involved. I had so much trouble getting anyone to come do
the repair work that I was happy to get it done, even if I had to pay a
little more than I thought was necessary.
--Sandy Lueders, 7/26/06 Your crew did a good
job. Thanks.
--John Berglund, 6/27/06 Company was very professional and
responsive. Work was done ahead of schedule and was very satisfactory.
[The estimator] was very good to work with. Didn't get other bids but felt
price was fair.
--Gary Patterson, 6/16/06 Called for a quote. One of three. They
were the highest, but came to terms on price. Scheduled the day and time
to do the job. Showed up a little late on the scheduled day, but completed
the job the same day. I am completely satisfied with the work.
--Shelley MacGill, 4/18/06 The company was very prompt in getting
me an estimate when they promised. They were competitively priced, but I
found their customer service to be much better. I scheduled the job, and
it was completed within 1 week. I chose a custom color, and they look
great! I stopped by the house while the workers were there and they were
courteous, friendly and answered all of my questions.
--Michelle Price, 3/30/06
Your crew did magnificent work. The repairs worked like a charm.
Thanks for everything!
--Jeff Vandehey, 3/10/06 Thanks for all the
gutter work on our new addition. The workmanship is excellent and
the gutter styles tie-in nicely to the existing home.
--Sue & Mick Ruddock, 1/18/06 Our new gutters
look and work great. The whole transaction, from estimate to final
payment, was smooth and easy. Thanks a lot!!
--Mark Williams, 1/11/06
2005
Thanks for everything. The gutters and additional leaf traps look
great!
--Chris Erickson, 9/15/05
I WOULD SAY THAT THERE WAS NO HAGGLING OR ANYTHING BECAUSE I OWN MULTIPLE
RENTALS AND IT WAS VERY COMPETITIVE. I WOULD RECOMMEND THEM. THEY SENT
SOMEBODY OUT TO DO AN ESTIMATE AND THEY JUST CAME OUT TO DO IT AND IT ALL
WORKED OUT VERY SEAMLESSLY. THEY WERE CONSIDERABLY LESS THAN EVERYONE
ELSE.
--Leslie Frewing-Runyon, 8/3/05
EXCELLENT WORK PERFORMED. RECEIVED QUOTE IN TIMELY FASHION,
WORKERS ARRIVED WHEN THEY SAID THEY WOULD AND WORK WAS DONE PROMPTLY. GOOD
SUGGESTIONS MADE BY THE COMPANY REGARDING THE GUTTERS ON ONE SIDE. ALL
INDIVIDUALS WE DEALT WITH WERE POLITE AND PLEASANT TO DEAL WITH.
--Lynn Phillips, 6/20/05
WE ARE VERY PLEASED WITH THIS COMPANY. THEY ARE POLITE AND
PUNCTUAL. SO FAR WE HAVE BEEN SATISFIED THAT WITH NO PROBLEMS WITH OUR
GUTTERS OR DOWNSPOUTS.
--Caroline Cook, 6/19/05
THEY WERE ABLE TO COME QUICKLY AND GIVE ME AN APPRAISAL
THAT WAS LOWER THEN ANOTHER COMPANY. THEY MATCHED THE OLD ONES AND PUT
THEM UP THE NEXT DAY. THEY REMOVED THE OLD ONES AND CLEANED UP.
--Debbie Whitaker, 6/11/05
THE GUTTERS LOOK FANTASTIC! THANKS FOR THE GREAT WORK
AND SUPERIOR CUSTOMER SERVICE.
--Ken Pack, 5/23/05
EXCELLENT JOB. THE GUTTER SCREEN IS WORKING GREAT!!
--Ollie Renner, 2/18/05
EXCELLENT JOB!! I WILL NOT HESITATE TO RECOMMEND YOUR
COMPANY TO OTHERS.
--Kevin Pack, 1/1/05
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