Customer Testimonials
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Leave us your feedback!
2020
The guys were on time, were professional, did a great job and cleaned up well when done and the finished product looks amazing!
--Anne Evans, 6/16/20
I just thought you should know about some of the employees that are working for you. We recently had our gutters replaced and added the gutter guards. Matt was the estimator.
We found Matt to be friendly, professional and knowledgeable. He walked us through the process and explained the what and how. I tend to be a bit of a researcher and had lots
of questions. Matt answered all of them. Did I also mention he has a lot of patience. We enjoyed having Matt at our home and were very comfortable that we knew what was going on and why.
Josh had us scheduled and said if someone canceled he would move us up. The next day I realized our schedule was the one day (of course) we had an issue with. Called Josh explained the
situation and he immediately met my second choice with no problem. Thank You Josh.
Then there is the duo of Edgar and Mario.
They showed up on time (actually a bit ahead of time). They were also friendly, professional, and knowledgeable. They worked diligently but also took
the time to answer questions and explain what was going on. They were a pleasure to have at our home. I was impressed when they were about half done and we told them the job was looking great.
They stated that when they were done the job would be great all over. They said that they were working to be number one. A lofty and admirable goal but looks like it just might be attainable.
Having been a business owner (now retired) I know that sometimes you don’t know if someone doesn’t tell you. I’m here to tell you that every employee we have dealt with at Great Northwest
Gutters has been helpful and friendly. I will also be giving you the BIG 5 STAR rating on line but wanted you to know personally the great company you have.
Our thanks to everyone at Great Northwest Gutters!
--Chuck & Sheila Crouser, 6/5/20
Excellent customer service. Big shout out to Josh and Luis in taking care of some gutters in our back yard. Josh was kind enough not to double charge me for changes that were necessary to regrade
the gutters. Luis went the extra miles and helped me take down a deck board to fix a broken drain! I would recommend this business without reservation given my experience with Josh and Luis. Thank you!
--Cibi A., 6/4/20
They came on time and did a good clean/repair ("tune-up") of my existing gutter, replace with their unique Ironwood filter screen, strong, durable and stop pin needles inside my gutter, because
my house was surrounded by Douglass firs. And they clean the mess before leaving within 2 hours. They provided me with 20 years Ironwood screens and 2 years labor/workmanship warranty. I give
them my thumb up and will strongly recommend their services to my neighbors.
--Bob Wang, 5/13/20
Very quick to schedule and provide and estimate. Very happy with the pricing and service.
--D.M., 5/11/20
We had Sentinel gutter screen installed by Great NW Gutter in 2013. Sentinel has since gone out of business, most cases the lifetime no clog warranty Sentinel would be void.
However much to my surprise [Great NW Gutters] came out recently cleaned the clogged screen, took about an hour to do this and did not charge us anything.
I will continue to use Great NW Gutters when the situation arises, and will refer them to my customers, family and friend.
--Jared Hoisington, 2/11/20
I want to give Great Northwest Gutters my highest recommendation! I had waited MONTHS to have this work done by two different gutter installers, both of whom were highly recommended, and neither of
whom ever showed up after the initial contact. My job was not large (and perhaps that was the problem). I only needed the replacement of the front gutter on my house. But I also needed the clearing
of my gutters and downspouts, and my house is located on a steep hill, so cleaning the downspouts and gutters requires harnessing up to work off of the roof. Andy and Josh from Great Northwest
Gutters called me to set up the appointment and promptly showed up exactly when they said they would...just a few days later! The new gutter is beautiful, and they did a great job of cleaning my
gutters and downspouts, with not a word of complaint about the danger involved. I am so relieved to have this job done, and for a very reasonable price, so I want to give Great Northwest Gutters my highest recommendation!
--Barbara H., 1/22/20
2019
Thank you for your speedy response to our gutter concerns, and thank you to your team for the prompt follow up and resolve! With out of town guests coming in for the holidays next week, you just made my week a whole lot better. Happy Customer.
--Jill Christine, 12/15/19
Very prompt and efficient service. They had to come out to discuss a small issue with the gutters but rectified the problem quickly and went above and beyond to make things right. I would highly recommend this company.
--Cherie Gilbert, 11/18/19
I just wanted to thank you and your team for a smooth professional install yesterday!!! I would recommend you in a flash. Thanks again.
--Kathryn DelGatto, 10/22/19
Fast service and great prices!
--Katharine Levenetz Bieker, 10/12/19
Thank you for the excellent job! You and your team definitely deserve 5 stars. Perfect job on our gutters.
--Affordale Contractor Services LLC, 10/11/19
We are very happy with the installation of our new steel 6K gutters with hidden brackets and 3x4 downspouts. [The estimator] provided a very competitive quote along with his recommendation to
install the larger gutters and downspouts. We scheduled the installation about 6-weeks in advance to allow for our roof replacement and painting of the old facia boards. The crew showed up as
scheduled and completed the work in about 5-1/2 hours. Everything looks great and a big rain arrived around 4-hours later. No issues.
--Dan Wilson, 9/17/19
We needed gutter replacement for a small, but tricky, portion of our house. It involved many corners in a small area over our entry way. bay window, and around the corner. After having another
gutter company visit for a quote and never hearing from them again, I emailed Great Northwest Gutters and got a a quick response. They requested I send photos of the required work. After receiving
a very reasonable quote the work was scheduled and completed a week later. They required no down payment, no paperwork or anything in advance other than me saying "let's do it". The workmanship
was exceptional and the workers were enjoyable to have on site. The new gutters match the rest of the 1992 house perfectly. I would without a doubt highly recommend Great Northwest Gutters!
--Tim D., 9/4/19
It was fine and the price was fair, [the estimator] was terrific and great customer service.
--Barbara Jones, 8/15/19
Excellent work at a fair price, very responsive about communication. We had a small issue after installation and they came out within a couple of days of my email to help us
troubleshoot. Great NW came highly recommended by several of our friends who used them in the past, we are so glad we took their advice. (FYI: Be sure to do your homework before
choosing a gutter contractor, a couple companies tried to upsell us things we absolutely did not need, to the tune of several thousand dollars. Great Northwest told it to us
straight. We will be using them again after our roof replacement. (By the way, I have zero connection to the company, I'm writing a rave review based only on my satisfaction
with a job well done.)
--Barb Goldensun, 8/9/19
5 stars!
--Rick Lofton, 8/8/19
[The installers] worked hard all day putting up all the gutters. Annnd cleaned up afterwards!
--Willis M., 6/24/19
Came out within a day. Price was less than competitors. Did the work within a couple of days. Everyone was friendly and I have no complaints. A+
--Sue Kindorf, 6/4/19
I hired Great Northwest Gutters in May of 2019 to replace the gutters on my 25 year old home. Most of my dealings were with [the estimator] in their office. He was very
professional and was great at quickly responding to all my questions. The two installers arrived right on time and got my gutters replaced in one day. Afterwards,
they cleaned up everything and showed me that all the gutters drained to the downspouts. Some of my old gutters were improperly installed and they drained away from
the downspouts. They were friendly and courteous and did a super job of installing my new gutters. I got two bids and Great
Northwest Gutters gave me the most reasonable price. I highly recommend this company if you need gutters.
--P. Schneider, 5/24/19
Great! [The installers] arrived early (which was fine) and were done in 4 hours. They took the time to walk around with us after the install, were very responsive to our
questions and extremely friendly. The bid was MUCH lower than 3 other companies. I would definitely recommend them to others!
--Margaret Rickard, 4/24/19
Very happy with the crew that came out. They recommended just the right things and at a fair price. They did great repair work on two downspouts, one that was in sore
need of repair. Erick was responsive to my inquiry and knowledgable. I'll definitely call upon them again.
--Steve R., 3/24/19
Always professional, always friendly, tidy work, respectful techs, truly a pleasure to work with - You can rely on them! Thank You.
--Phillip Coates, 2/6/19
Ok, our older home needed new gutters a couple years ago and I got a few quotes. The important part was a guard. We have an over 80 ft cedar tree out from that lays down a
significant amount of detritus. Several season of needles, one very heavy, sap, yellow sticky pollen is ridiculous amounts as well as the "flowers" that look like banana slugs.
Oh and huge cones. One year our old gutters were clogged over 4 inches on top...then frozen rain...that stank. Often they clogged and caused roof leaks and overflow into the
flower beds below. Nightmare after nightmare. Anyway, I was super hesitant to go with a gutter guard as so many sites mention they don't always work on tree needles. The fine
folks at Great Northwest Gutters gave me a fair quote and slapped up a new system in no time. Since then, aside some build up on top of the guards that I knock down about once a
year (with a stick in 10 minutes) all has been well. Yesterday my yard guy was getting the moss off my roof and offered to clean the gutters. The attacked picture is 3 years
since these were installed with no previous cleaning. Unbelievable. They were empty. Not one needle. I highly recommend them and their gutter guard system. Do it. I'm telling you it is the stuff.
--Marc W., 1/9/19
Very good job.
--Cleta Peterson, 1/6/19
2018
Replaced gutters and downspouts - all went well.
--B.L. Baughman, 12/31/18
Just built a house and never thought about gutters, but was pleasantly surprised with the cost and speed. Great NW Gutters was referred to us and would use them again!!!
--Tyler B., 12/19/18
My roofer subcontracted with Great NW. Staff was great to work with and they knocked the job out quickly and on time. I also went back 6 months after the job with a request to
move 2 downspouts (because of an unrelated basement water leak) and had the estimate and work completed in less than a week. Super friendly and responsive staff.
--Bill Jemison, 10/19/18
As I discussed in my call to you a few minutes ago when I paid for the damaged gutter repairs, I would like to commend the outstanding job that [your installers] did yesterday
when they replaced the damaged sections of the gutters originally installed by Great Northwest Gutters. I would like this commendation to go to the appropriate supervisors,
but also to the company owners. Please forward this email to the appropriate persons. [Your installers] did an outstanding job in replacing the sections of the damaged gutters.
[They] were professional, competent and courteous. They were friendly and personable, and they cleaned up the areas after the work was done. Please tell [your owners] that
someone in the company is hiring the right people. We will certainly rely on your company for any future work, and I will recommend your company to friends and neighbors. Thank you very much.
--Jim Russell, 10/17/18
I am so pleased by my new rain gutters! I have an old house, nothing squared, but they were meticulous to make it work. They are easy to work with, bid and paperwork and billing all in order.
Pricing reasonable. Friendly installers. There's no reason to choose anyone else! :-)
--Eileen K., 8/21/18
I needed to change 300 feet of gutters around my house. I contacted a few companies and narrowed it down too two reputable companies. Making a choice was difficult as
the two companies had good service reputation and competitive pricing. In the end, I selected Great NW Gutters, as I was impressed with [their estimator's] professional skills;
especially his follow up skills. I am so glad I trusted him. Within a few days from placing my order, Great NW Gutters sent a crew of two truly nice, experienced and
professional installers. First, they arrived ahead of schedule; that alone is impressive. Then, within a single day, they removed old gutters, cleaned the roof of debris,
fabricated and installed all new gutters and did safely and professionally, while answering any technical question I had. They even removed a hornet nest hiding behind
the old gutters. By day end, the roof was bordered with beautiful new white gutters, and house surroundings were very clean, as the crew had removed the old gutters and
any trace of debris. It is so rewarding to deal with a company that does business the old-fashioned way: through trust, service, professionalism, and value provided. Bravo!
--Alain Gracianette, 8/15/18
Great, the team arrived when expected. Where efficient and adapted to my needs without fuss. The team was in and out quickly.
--Mark Clark, 8/8/18
Every time I spoke with them they responded promptly. Gutters look great and very good prices.
--A.C., 7/26/18
On Time. Clean and professional job. Great pricing and they completed the job on a Saturday which coincided with my schedule.
--Bill Waterman, 7/4/18
Great job and done so quick! Only company that could replace my 4" gutters.
They came when suppose to and all done so fast.. I highly recommend Great Northwest Gutters !!
--Aulikki Nuemi, 6/21/18
Just a great experience all the way around. Organized, complete and efficient; my expectations were exceeded!
--Jeremy Young, 6/19/18
Easy to recommend these guys. 2 story house is from around 1910. Uses 4" gutters. Not so easy to find anymore. Great Northwest saved me from having to contemplate the cost of sawing off
scores of rafter tails to accommodate the more standard 5" gutters. Their workers were on time, upbeat, and cordial. The crew chief explained fully what they were doing and answered any
question I had. They were careful when removing the old gutters and cleaned up after the job. It has rained some since the work was done and everything seems to be flowing properly. No issues. Happy to recommend them.
--Art A., 6/18/18
Everything went well- [your istallers] do nice work.
--Bob Fankhauser, 6/6/18
Great service! Came out to bid job on short notice and scheduled job within two weeks. New gutters look great! Friendly and knowledgeable. Would highly recommend!
--Jeff Jackson, 6/5/18
Great NW Gutters is the only company I will use... Quality, great communication, quick to respond, fair pricing are some of the things that come to mind when I think of GNWG.
I'm the owner of a painting company and have referred [them] to many clients over the years, everyone has always been very happy.
--Brian Kemnitz, 6/1/18
[The owner] is a true professional when we work with him to secure new gutters for our home. His workers her polite efficient and cleaned up the site beautifully.
I highly recommend this company for anyone that needs new gutters
--Chris Waterman, 5/25/18
Best gutter business in Oregon. On time. Very clean and friendly crew! The crew made sure I was satisfied before they left the job.
--Bill Waterman, 5/23/18
Great NW Gutters has done all my gutters for years. Always top notch work!
--Anthony Guzzi, 5/23/18
This company is fantastic, I called got my quote for 5k gutters and corrugated downspout and they look very well done. When the installers showed up they knocked on my door
before working which was very polite, and I would highly recommend this company to anybody looking to replace gutters and downspouts!!!
--Dusty, 5/22/18
These guys were awesome, their bid was reasonable, they communicated very well, and answered all of my questions clearly, without making me feel foolish. They showed up quickly
and exactly when scheduled for both the bid and the work. One thing I really appreciated is that they advised us to repair our problem areas, but to hold off on a full gutter
replacement until after we have our roof replaced in the next few months. They cleaned up beautifully afterward too, honestly our yard looked better than before they came. One
of the best contractor experiences I've ever had honestly. The specific workmen who came out to our place were awesome. Now we need a big rainstorm to see how things go. We will
absolutely use them again when it comes time for a full replacement. p.s. if you are shopping for gutter work, make sure you get multiple bids, one contractor quoted us over
$4,000 more than all the others for basically the same job! The prices from all the other contractors were under $1,000, but these guys were the most organized and professional
and spent the time to discuss the job with me honestly and clearly.
--BA Ray, 5/15/18
I highly recommend the folks at Great Northwest Gutters- a family owned and operated company serving Portland and SW Washington.
Their product knowledge, years of experience, customer service and fair pricing is unbeatable. I highly recommend Great Northwest Gutters!
--Lisa L., 5/15/18
I highly recommend Great NW Gutters. Great company to work with.
--Katie Lipe @ Gibson Roofing, 5/14/18
We recently had our large home re-roofed and employed your company to replace the gutters. Over the years we have had numerous contractors service our home for repairs or
installation. [Your lead installer] stands out among these workers. The team was here for three days last week and during that time [he] not only worked diligently but we
noticed his great attitude and cheerful demeanor. He also kept inconveniences to a minimum. Please pass this on to him.
--Stan & Kathy Fisher, 5/6/18
I had some older gutters that had began to leak, and called Great Northwest Gutters for an estimate. Due to the age of my roof, there was only so much they could do with
repairs and they suggested I should replace my roofing first to get a better result. I am not able to replace my roof at this time, due to money constraints, but they
suggested that they could try to do some patches and leak repairs that might last until I replace the roof. I appreciated their honesty and really appreciated that they
were willing to try to work within my money restraints, while keeping the old gutters, but doing repairs. Its all beautiful now, and during the heavy rains that fell after
the repairs there were no leaks - they did a great job. When I do finally get the cash to replace my roof I will definitely call them to do the new gutters. Honesty,
their willingness to help me make it a little longer ( plus the great repair at a good cost), show me the quality of their employees, and Keith did a wonderful job with a
friendly smile. I recommend this company!
--Kim Farr, 4/30/18
I've worked with Great NW Gutters in both a professional capacity and on my own home. They are incredibly responsive and quick to get the job done well. They're a pleasure to work with for sure. Highly recommend
--Dan B., 4/30/18
Super team! From the time I arranged to get an estimate, to the moment the crew drove away, I was happy happy happy with Great Northwest Gutters. Their bid was very reasonably
priced, I was given a wide range of options and pros and cons and didn't ever feel like I was being upsold into something I didn't want. The installation crew was prompt, quick,
clean, and meticulous. I recommend them highly!
--Garth Upshaw, 4/18/18
From estimate through installation we had a great experience. [The lead installer] and his partner wanted to ensure their customer was happy with the installation. We are very
pleased with the finished product. Great job! Only issue we worked through was the 5" K style exposed the tail of roof trusses. A quick change to 6" K style
solved the issue. So the only suggestion is make sure to advise customer ahead of time if truss ends may be exposed so correction can be made before crews arrive.
We appreciated your flexibility and ease in making the change for us. Thanks, Grade A+.
--Alan Strong, 4/12/18
Thanks so much for your great customer service and install when you said it would be done! Great work, your company is on top of my list for sure! Thanks again.
--Corey Osborne, 4/10/18
Great Northwest did a (no pun intended.....Great Job). They were on time, took care in their work, and took out the old foam we had to screen out leafs etc.
and installed new foam.........no problem. Also, I requested the use of screws instead of nails to better hold the gutters in place........no problem. Gutter
"clean-outs" were installed (at my request), I didn't like them so they came back and took them out.........again.......no problem. Good LOCAL company.
--David Johnson, 4/10/18
Great NW Gutters was prompt and professional from the beginning. They quickly got us a quote. They completed the work within a morning.
[The scheduler] was extremely responsive with questions. I would highly recommend this company.
--Joy Master, 3/28/18
I have used Great NW Gutters on three jobs over four or five years and all three jobs have been completed promptly, professionally, and at reasonable cost.
My most recent experience was a pleasure - this job was installing new gutters and downspouts on a garage. The installers were courteous, conscientious, and
meticulous about the quality of their work.
--Ron Bennett, 3/27/18
I’d like to say that both my wife and I were separately impressed by [your installers]. They were both so polite, happily worked around our house painting crew
and their multiple ladders, and when we left them to finish the guttering while we went out for the evening, we were surprised to hear [the installers] thank us
on behalf of NWG for the opportunity to work on our house. Thanks once again for the entire experience from September to now. I appreciated you honestly explaining
your difficulties with coming out quickly to bid or install at that time due to being swamped with work (a nice problem to have), which by luck happened
to fit with our own schedule. I appreciate even more your quick response in the last week, and the care of your workers. Keep up the good work.
--Mike Hand, 2/8/18
These guys were great. Crew showed up as scheduled and did a fantastic job. Thank you!
--Joe Smith, 2/1/18
I have been in the roofing industry for a long time and I refer all my customers to Great NW Gutters. Most other gutter contractors are small outfits and disappear
for weeks at a time. While not perfect, they are by far the best gutter contractor out there. I would highly recommend [them].
--Nephi Bahr, 1/8/18
2017
Thanks [the gutters] look great and the installers were very nice guys.
--Bill Hayhurst, 12/13/17
My experience with Great NW Gutters has been excellent. I asked for a bid back in the summer, and had an estimator out within days. We decided to postpone the project.
Months later, I contacted them about the bid and asked if we could get it on the schedule. Not only did I get a beautiful Job done, but they were so neat and clean and
quick, in only a few hours my new gutters and an added downspout were installed. They look great and the color match was perfect. I would highly recommend them!
--Rebecca McGee, 12/1/17
They arrived on time that they promised, listened to three of my issues, and then fixed them. The gutters look great and work
perfectly. What more could you ask. Edgar and Alex were very cordial and cleaned up when finished.
--Jerry Taylor, 11/13/17
The guys immediately noticed rot of the fascia boards and let me know so I can get those repaired and that they can install the gutters properly.
I appreciate so much that they didn’t just install over bad wood! I will now be able to have repairs done and proceed with new gutters!
--Ora Olsommer, 11/8/17
They were great. Workers were fast, knowledgeable and friendly.
--Fred Hughes, 10/30/17
Great! [The estimator] gave me an estimate, and I appreciated him working with me on scheduling a few months out so we could have it done
after the new roof was installed. When they came out to do the work, they did a great job and finished very quickly. During the cleaning,
they discovered that there was a clog underground between the house and the street, and showed me the area with the problem so we could have it
corrected!
--Ann Rice, 10/13/17
The gutters were done with the absolute best customer service.
--Ron Lincoln, 8/31/17
Service was outstanding at a reasonable price. [The estimator] was very patient going over the various options, and he was extremely responsive
to questions I had, always making sure to address everything. [The installer] who performed the work did an outstanding job. He truly
thought through what looks best/works best and was as dedicated as if it were his own home. The result looked great. I have worked with other
gutter companies before, and NW Gutters appeared the most competent. If I ever need gutter repairs again, I will hire them again.. Thank you for
a very pleasant experience!
--John Kalb, 8/23/17
As a homeowner I hear horror stories about contractors and trying to get
jobs done. And I am sure you get complaints from time to time if there
is an issue a homeowners is unhappy with so I want to take a moment and
let you know just how happy I am with your service! You were recommended
by a friend and I can see why. The office staff was very friendly and
[your estimator] was a pleasure to deal with when he came out for the
estimate. Your crew showed up just as scheduled and they were both very
professional, courteous and thorough in the installation. They did a
good job cleaning up as well and were cognizant of the new pavement on
my driveway. Your entire staff should be proud of the way your company
presents itself! I am happily putting payment in the mail today and I
will be recommending you to anyone I can. Thank you for a very pleasant
experience!
--Merritt Wilson, 8/4/17
Happy with the work.
--Claire Oslund, 8/3/17
People were great, the gutters look great and the mess was cleaned up after the work was done.
--Melody Stobbe, 7/24/17
Contacted them to see if they served Oregon City area. The estimator came out next day. Price was slightly higher then other vendors.
Less than a week later they installed the gutters and downspouts. Glad we chose Great NW Gutters
--Stanley Sumich, 7/23/17
Perfectly. On-time and on budget. High quality.
--Michael Sanderson, 6/28/17
GNWG did an awesome job! They provided a competitive bid in a timely manner, were able to schedule our work in
coordination with the complete siding replacement and repainting of our residence. The workers were on-time, fast,
efficient and did a thorough cleanup of the site upon completion of the work. Based on our experience, we highly recommend GNWG!
--Tracy Sherrell, 6/28/17
Great, no problems at all.
--Rebecca Klug, 6/26/17
Great! And the gutters should last 20+ years. We are pleased with the look and quality.
--Linda Kavan, 6/21/17
[Our customer] gave us a fantastic review on Angies list, part of the
kudos should go to you guys and the crew. Please let them know we
appreciate their hard work! Thanks!
--Amy Najdek @ All Surface Roofing, 6/6/17
I had new gutters replaced all around the house. These have clean outs that are easy to reach and will help prevent
clogging the down spout and I wont have to climb a ladder to clean the gutters.. they came on time...worked
diligently and cleaned up very nice afterwords.. [Your crew leader] was a very concerned and kind person.. He made sure that
every placement was going to work for me..Im a senior so things need to be . accessible to me. His co- hort was very good as
well. I am very pleased at the placement and the visual is very nice. I will have them back again. I appreciate good work
and good professionalism. thanks guys..!!
--Dorsa Mutch, 6/3/17
I was recommended by a good friend who is a Builder. I called and got a call back the next day.
I was told I would get a quote the following day, I did. The quote seemed reasonable so I approved.
No deposit required. They said if we do a good job then pay us promptly. They came on the day they
said, finished, left no trace of them ever being here. I got the bill today and made a point to pay
it immediately. How does it get any better?
--Curt N., 5/31/17
We had our aged gutters replaced. They promptly came with a bid and waited for our decision. The work was scheduled within
a week or so. The gutters were replaced on the day they told us and the old ones were removed and taken away. We were very
pleased. We would definitely use NW Gutters again!!
--Jean Hilt, 5/31/17
I had gutters replaced on a 1700 sq ft 1 story home. Great NW Gutters sent someone out for a bid right away and scheduled
the work when it was convenient for me. The two workers who arrived were on time, told me it would take
approximately 2.5 hours and estimated correctly. They were very efficient and polite and answered all my questions. I would
recommend this company. Reasonable price, prompt, efficient.
--Sharon Culley, 5/17/17
Just wanted to say that your repair guy did a wonderful job today. He was
very nice and asked where I wanted the new downspout instead of just
doing it on his own. We had a nice chat and he helped with another
damaged downspout while he was here. Just wanted to let you guys know [he] is great!
--Ashley Proden-Troy, 5/15/17
Great NW Gutters came out to do the estimate the day after I requested it. The estimate showed the larger gutters that I
needed, options for screens and mounting. They were very patient with all my questions and willing to drop of a sample of
the screens for my review. The day of installation, I left in the morning with old gutter and came home to new gutters with
screens and a additional downspout. In addition they cleaned the branches off my roof from the last wind storm.
--JANETTE SANDBERG, 5/10/17
We decided last fall that we couldn't defer maintenance on our 1915 Craftsman any longer, so we took out a
line of credit for a new roof, gutters and paint job. When we asked the roof bidders for recommendations on
gutter companies, one name kept coming up: Great Northwest Gutters. Unfortunately, their web page said they
were so backed up with jobs that they were limiting work to the Sherwood area. But I was determined to at
least get a bid and maybe get on a waiting list, since we weren't in a hurry. Lo and behold, they contacted
me and said an estimator would stop by the next time they were in our area (Laurelhurst neighborhood in Portland).
The estimator was great -- he drew a detailed map of the house's exterior, showed where downspouts needed to
be rerouted, and pointed out fascia boards that might have to be replaced. The bid came in at a reasonable price,
so we scheduled them to do the installation after the roofers finished. They were so fast that I literally didn't
even see them do the job. I simply went to work one morning, and when I got home, we had all new gutters.
--Steve W., 4/30/17
They did a great job of explaining their work. We are very happy and would recommend NW Gutters!
--Karl Griffin, 4/10/17
Thank you for your service. Great company!
--Lorant Szabo @ Lennar Homes, 4/6/17
Installers showed up on time. Introduced themselves, asked if I had any questions and went right to work. Took about
a half day. Work looks good and so far the work as one would expect a gutter to work! Workers and work was very
professional. Only negatives were that getting responses on the original quote was a bit difficult..I had to
email/call multiple times, but not that big of a deal. Could have also cleaned up a bit better. Not a huge mess, but
just the crud that comes off the house when the old stuff is removed hit the deck, patio, etc and wasn't really cleaned up..
--Stephen Grammel, 3/24/17
Thank you!! The [homeowner] said they look great!!
--Paul Steeber @ Miller Paint, 2/24/17
I just wanted to let you know that your company and crew did a great
job. I have lived in this house for 32 years and this is the 4th set of
gutters. In case you are wondering the house is 51 years old and with
three sets that is ~17 years per set. The last set was much shorter as
they did a horrid job of installation. I personally have had the last
three sets installed and your installation is by far the best job. These
gutters are finally sloped the way they should and they drain great.
Your crews were very professional. I especially want to thank the
installer who was here Monday. He has come out 3X to do some minor
maintenance along with the new downspout installation and he is very
thorough and focused on customer satisfaction. I found your company a
few years ago when one of my downspouts froze and burst. I just needed a
replacement and your service was timely and the work nicely done. That
is why I chose your company for gutter replacement and I just wanted to
pass the compliments along. In retrospect I probably didn’t need this
last downspout as the gutter slope leaves just a little water in the
gutter, but it will help and also be an some redundancy. Thanks.
--Dave Brown, 2/15/17
They job was professional and the price good. Would use again.
--Bob Stipe, 2/8/17
Thank you very much for making the installation of our new gutters easy
and professional. This morning, 1/5/17, at about 7:30 a.m., [your
installers] arrived, and they were very professional and thorough in the
explanation of the installation. Because of the depth of the back yard,
they were able to bring in and install the back gutter as one piece, so
no splicing was necessary. The new gutters look great. They left at
about 11:30 a.m. I gave them $10 each for coffee and bags of Hershey
Miniature chocolate bars. At 11:32 a.m. today, I called your office, and
[your receptionist] answered. I asked to speak to [the scheduler], but
he was not available. I told [your receptionist] that I was calling to
pay for the newly installed gutters. [your receptionist] stated she can
take the payment, but did not have the paperwork. I told [your
receptionist] that the original price that [the estimator] gave me was
$1,790, but I later asked for screws for the installation, which Chris
told me was an additional $180, making the new total $1,970. I provided
my Capital One Visa card information to [your receptionist], and she
said the charge will be made. I asked [your receptionist] to confirm
that is the correct amount and to call me if it is different. Debi said
she will, and she said a paid invoice will be emailed to me. I provided
my email address to [your receptionist]. I also told [your receptionist]
that [your installers] did an outstanding job, and asked if I can tell
their supervisor. [your receptionist] stated I can include that in my
email to [the estimator]. If there is another supervisor, or big boss,
please tell him that I said [your installers] did an outstanding job,
and were very professional and thorough.
--Jim Russell, 1/5/17
2016
I had my gutters completely redone this summer with new gutters plus the screens.
The team for NW gutters worked really hard and I was amazed how quickly the they
had the house finished. I like the fact that they made some improvements to the
downspout layout even before I asked for them to fix the old design. I've been
through a lot of heavy rains and everything is working great.
--Logan G., 11/27/16
Replaced existing rain gutters and down spouts. They also did some minor repair work on siding and facia. Very well.
--Rebecca Hornor, 11/16/16
Worth every penny! I love the gutters, the team that installed them was
awesome, and I actually got a call saying he will get the missing part
replaced next week. I am floored, thrilled, and ultimately ecstatic I
went with your company. Customer service feels lost if not gone in the
world; it is most certainly alive with NW Gutters. I will tell everyone
you are the company to go with. The Dutton Household thanks you.
--Jodie Dutton, 11/8/16
Gutters look great.
--Gary Schatz, 10/26/16
Great Northwest Gutters does a wonderful job serving all our new construction and remodel jobs.
Their quality and service are excellent. We would recommend them to anyone.
--Evergreen Homes, 10/1/16
It is a busy time of year for us and we were able to handle everything online. We got the bid, gave
them the go ahead, set a date and it was done with no hassle! It looks great and will serve us well.
--Shannon Bauck, 9/28/16
Went great start to finish. Some issues after installation but the were taken care of quickly and efficiently. I highly recommend these folks!
--Craig Rockwood, 9/19/16
Thanks for a job well done by your crew today.
--Jeffrey Weitz, 8/26/16
Thank you for our beautiful new gutters! Several more neighbors have
commented on how great they look and we shared how super you all were to
work with...we are completely satisfied :)
--Robin & David Smith, 8/19/16
Would hire again.
--William McAlister, 7/1/16
Overall A.
--Robert Vincent, 6/22/16
I found Great NW on Angie's List (Thanks Angie). The entire experience
was 5-star from beginning to end. From the initial call to their
office, to a prompt visit for estimate, through on-time arrival on our
scheduled service date and a great job by a polite team. I'm nothing
but pleased. I would call them again without hesitation.
--Steve Andrews, 6/9/16
The new gutters and downspouts look so good, I actually smile when it
rains! Your crew, organized by Greg, was prompt and professional. My
extra long duplex was a challenge because the gutters had to be pieced
in the middle. Thank you! Grade A.
--Kimberly Koehler, 6/3/16
We got the gutter repaired yesterday and your guys did a fantastic job.
The guys were very professional and the repair looks great.
Many thanks for an excellent job done. I'd not hesitate to recommend
your company to my neighbors.
--James Thomas, 4/12/16
Thank you for making my small gutter job seem important. Your install
staff and sales desk provided excellent customer service and I’m very
pleased with the completed gutter.
--Colleen Willis, 3/29/16
Wanted to say Thanks! for the great work and amazing service and turn
around. We've had an interesting time with two other vendors (one took
over a 10 days to even call back ... maybe that's a good sign they are
busy). Another .... accidently replied to my email for free estimate
with a very angry email, about commissions and work not being done ....
before they realized, they sent it to the wrong person. ... I gave them
a chance to still give us a bid. Never heard back from them. You have
been SO helpful with estimate, bid, timing and great work getting our
old gutters down and new ones up. Thank you very much. Happy to offer a
recommendation or testimonial anytime. We're very happy and are glad to
have our house looked after a bit more.
--Dave Bowers, 3/15/16
The guys were really good. They were very professional and paid
attention to the details. Couldn't be happier. They did just what I
wanted.
--Jim Marohn, 2/12/16
The guys last Friday did a great job with the gutters at our house.
Thanks again for the work. It was a great job.
--Dan VanBemmel, 2/8/16
The company was fantastic. They worked quickly and professionally. We
problem solved a couple of spots and we worked together very easily. I
will recommend them to others.
--Jana Patterson, 2/1/16
Kudos to the crew. Very pleasant men. I love my gutters!
--Jean Rosas, 1/19/16
The crew was wonderful.
--Bruce Bye, 1/13/16
Gutters look great! I haven't seen a gutter job look that good before.
--Jeff Phillis, 1/6/16
2015
Thank you so much! Excellent work provided.
--Rob @ Projects Plus, 11/25/15
Great job guys! Customer said you did a wonderful job & wanted you to
know how pleased she is.
--Andrea Schenk, 11/10/15
[Your installers] came out this morning and did an awesome job installing our new gutters!
...even in the rain! They were friendly and professional, and got everything put in the right place.
Also appreciate all the work [your employees] did in ordering, estimating and answering all of my questions and concerns.
Thanks guys! Thank you Great NW Gutters! A+++++
--Terri M., 11/3/15
Thanks for a job very well done. The two young men were great, even
cleaned out a gutter on an awning that was not part of their job.
Everything looks wonderful.
--Dorothy Lomax, 10/12/15
NW Gutter guys were outstanding! They replaced a gutter in jig time and
we no longer have a waterfall when we walk out our slider to the back
yard during a rain storm! The original home builder installed the
initial gutter at the incorrect angle, so water stood and rusted holes
in it. They also fixed the declination - vs. INclination! Will
absolutely do business with them in the future! Keep up the GREAT work!
Grade A.
--John & Peggy Jaynes, 8/31/15
Your company installed gutters on out home a few weeks ago, June 17th,
and I wanted to let you know how pleased we are with the results. You
did a nice job proving us with a quote for the project and answering all
of our questions. I want to compliment the two workers who installed the
gutters as they were very polite and did great work. THey also did a
nice job cleaning up all the debris after the project was completed.
Thank you for the excellent work and we'll be certain to recommend your
company to our friends and neighbors. You can use us as a reference if
you like.
--Becky Conley, 7/7/15
They repaired, cleaned, added new gutter covers, and I was very pleased with the work.
We have a historic home in Ladd's Addition, lots of plantings; the worker did excellent job. Thanks
--Dennis P., 5/27/15
Work looks great. Check is in the mail. Thank you for great quick service.
--Bill Nicholson, 5/22/15
done two gutter installations on our home. The most recent job resulted
in two call backs to the company. In both instances, Great NW Gutters
responded and settled the issues without hesitation. The most recent
issue involved a roof leak. We had previously repaired our roof and
installed gutters. We were unable to determine fault (roofing company or
gutter company) and, unfortunately, both the roofing company and Great
NW Gutters were in disagreement as to what caused the leak. Great NW
Gutters split the difference (paid half) for the cost of repairs. The
roofer refused. Long story short, Great NW Gutters stands behind their
work--regardless. Thank you Great NW Gutters. No thanks to the
roofer--he refused to accept any fault and left us with the bill. Grade
A!
--Kathy Henton, 3/5/15
The job looks good, thank you. I will definitely recommend your
company!
--Laura Campbell, 3/4/15
Great communication, estimating process and installers. Reasonable prices and good looking rain gutters.
--Holly M., 2/17/15
Excellent work today! [Your installer] was awesome and professional,
and did the work in an amazing amount of time. I truly appreciate the
effort.
--Dave Merriwether, 2/16/15
Did a full cleaning of the gutters/downspouts and reattached/adjusted
all of the gutters that were pulling away from the house. Took only a
week and a half to get back to me with a quote and to do the actual
repair. Wasn't home when the work was done, but, it was very obvious
that they had been out and with the heavy rains the following weekend
there was absolutely no issues. For a very low cost they fixed the
gutters to resolve an issue with moisture getting into our basement!
Well worth it!
--Daniel Klowden, 2/14/15
Your crew did an excellent job on the installation. They were so
concerned about the details and impact to the ornamental downspouts and
were determined to get it right. Further, the yard was neat and tidy
afterward. Very impressive. You don't come across that type of
commitment often. Thanks so much.
--Paul Riso, 2/11/15
Those two workers you sent out here for the scheduled gutter work did a
excellent job!! That is just what one wants to see, is people who will
work. They did just that and did it in great time and in a professional
manner. Thanks again (we sure needed it).
--Warren & Cheryl @ Meyers Square Apartments, 1/30/15
2014
Installed new, larger gutters in front of house.
Great service, very happy with the outcome.
--Carl Fink, 12/29/14
They came, they worked, they finished and left. We have exactly what we
asked for. They were terrific!
--Pamela Ward, 12/18/14
Let me tell you how great my new gutters look and how nice the guys were
that installed them.
--Regina McCarthy, 12/10/14
This company took the worry out of replacing a narrow gutter system on a
craftsman home with the system balancing by design on intricately carved
rafter tails. This is one of the very few companies that will install
4"K gutters without cutting or notching the existing rafter tails that
are common to old Portland craftsman homes but are outdated in modern
homes with 6" gutters. Not only did the workmen replace the gutter
without damanaging the rafters but they also secured the system into
place. Their work was splendid as was the communication with them at all
levels. I have recommended this company to family and friends already.
--Ursula Irwin, 12/9/14
Your guys did a great job. [Your crew leader] is a terrific asset to
your company. Thanks for a good experience and a wonderful job. First,
they were very prompt and responsive to my communications and request
for an online quote. Their price was competitive with others I'd
researched. They were able to meet my challenging schedule needs as
well. There was some confusion as to the date we had set for the work to
be performed, and their manager, Andy, took full responsibility, and
promptly had me taken care of. They even sent me a gift card after the
fact to apologize for the confusion. Their crew was also very friendly,
professional, and ensured I was happy with the install. The best
contractor experience I have had in a long time!
--Alex Aldrich, 11/21/14
Efficient, skilled work, promptly and effectively provided.
--Charlie Adams, 11/19/14
If you're looking for a great gutter company to work with and Great
Nortwest Gutters is awesome. Easy to work with and quality workmanship.
Gave my wife and I a great quote, showed up when scheduled and finished
in one day easily. Great communication and very helpful and friendly
employees. I called one day before scheduled work was to be done, and
asked to include a couple of more gutters to be removed. Chris re did my
order and his crew did the work. Awesome job, thanks again Great
Nortwest Gutters.
--James Tracy, 11/1/14
Your men did an outstanding job & were very polite & helpful. Sorry that
it was such a wet day!
--John McCormack, 10/22/14
With the arrival of some rains this week, the new gutters finally got
some testing. I can report at this time that all systems appear to be
working well. The installations all look good and the materials and
workmanship appear to be superior. I thank you for the work done.
--Royce Hermens, 10/18/14
Looks wonderful! Thanks.
--Mary Waldo, 10/8/14
Thank you for the Great service! They did an awesome job!!
--Delia Armstrong, 10/3/14
[Your crew] just finished installing the gutters. They did a great job -
worked quickly and efficiently - were diligent to clean up - and were
both very polite. Just thought you should know we were pleased with the
work. We won't hesitate to recommend your company... in fact, our
neighbor said she may be giving you a phone call!
--Linda Newton, 9/30/14
[Your installer] and his partner were very polite and professional and
the gutters look great!
--Diana Powe, 9/25/14
Thanks for your efforts. The gutters turned out great!
--Carol Dillin, 9/12/14
Great punctual. Contractor on site was very friendly and available to
answer questions.
--Eric Mccormack, 9/10/14
Replacement of our highest section of gutters on the house with sentinel
Gutter guards. came out during the day to do measurements and estimate
within 48 hours of contacting them. Instillation was completed shortly
after accepting estimated offer. price came in at estimation. could not
even tell that installation had been done due to excellent clean up and
careful installation process. Would use them again in a heartbeat!
--Rachelle Riehl, 9/10/14
Removed old gutters and installed new fascia gutters (about 180 linear
feet). At my request they used screws instead of spikes to attach new
gutters. Added a couple of downspouts and installed gutter cover on one
side of the house to reduce the chances of clogging from tree debris.
Showed up on time and did a good job. Hauled away old gutters and
cleaned up any debris from job.
--Kurt Hallmeyer, 9/10/14
Your crew did a wonderful job with my Gleneden Beach job.
--Joanie Baggenstos, 9/4/14
If I could give an A- rating I would have done so. The installers missed
the added down-spout and did a messy job on a tough corner with odd
miters. But once I communicated my issues, they were fixed. The "minus"
would have been for the debris left scattered around on the driveway the
grass and planting beds. Perhaps I should have expected this, and
perhaps they did pick up 99%, I don't know. But I've found about 30
pieces of sharp metal so far - 3 and 7 inch nails, round tubes
(spacers?) and cut, curled gutter trimmings. If this is normal, maybe a
warning would have helped. (Most of us don't get gutters replaced often
enough to know that this should be expected.) One of these pieces found
its way to my lawn mower blades. The driveway pieces could easily have
damaged a tire. If we had a dog, I shutter to think what might have
happened. But again, this IS a good company to work with - I WOULD
recommend them to a friend!
--Karen Schieferstein, 8/29/14
Thank you for the new gutter installation the service was fast and very
affordable. The guys did an excellent job, the new gutters look great
and I really appreciate they cleaned up so well after themselves.
--Steven Doren, 8/25/14
The gutters were installed yesterday, and all went well; I am happy with
the results of your installers' integrity, quality of workmanship, &
their concerns of aesthetics. After speaking with one of them on the
phone in the morning, I decided it would be a good idea for me go to the
job to discuss what I had in mind, as far as routing the upper downspout
under the garage eaves & into the lower downspout. I was glad I did
that, as there were different options available on how to attack the
problem. Thank you! I appreciate all you were able to help me with
through the entire process.
--Dennis Sugihara, 8/5/14
There's a reason why Andy and Great NW Gutters win the awards that they
have. From the moment I requested a bid, I've been treated outstanding
customer service. The estimator was knowledgably and very helpful to
what I needed. There was no high pressure sales trying to sell me
gutters that I didn't need. The installation crew came out installed
what I had asked to be repaired, also in a professional manner. From
Andy the owner, Greg the district manager, all the way to the call taker
were all about respect and customer service. I wont go anywhere else
when I need gutters. I AM NOT affiliated with the company in any manner.
When I find a company as good as this business, I like to let others
know about them. Other business could learn a lot from how NW Gutters do
business.
--Dennis C., 7/23/14
Estimate happened quickly and work scheduled within a week. Two nice
guys showed up and quickly got to work. One hour later the downspouts
were fixed and gutters cleaned.
--Mary Lou Ritter, 7/21/14
The crew did a great job and cleaned up as well. Thank you very much.
--The Ostranders, 7/21/14
Installed gutters on the whole house. It went very fast and they
listened and adjusted them how I wanted it done.
--Jeff Dickson, 7/11/14
I just got off the phone with [the homeowner] and she had very nice
things to say about your guys. Be sure to pass my thanks to your crew
that came out.
--Tory @ Western Pacific Roofing, 7/11/14
We replaced all of our gutters with standard aluminum gutters. Almost
the "base package," save for add-ons of screws and a color. We had no
issues with the service. They performed a bid within two days (or less)
of calling. It was by-far the most competitive. They scheduled us in
within two weeks. The work was done quickly and professionally, with
only minimal garbage left over (an important point for me- since
previous contractors have been very messy. To date we have found no
issues with the work.
--Eric Ballas, 6/27/14
I needed some minor gutter adjustments that included adding a small
spout to one gutter, leveling another gutter, and better attaching a
couple of other gutter spouts. [The repair tech] arrived early and took
a look at the gutters. Gave me a quote and did the work at the same time
to avoid having to schedule another time to come back. He attached a new
spout to one gutter and even cleaned the debris off of the shingles that
had accumulated from the gutter having a hole in it that just dumped the
water and debris on the roof.
--Lindsey Geer, 6/11/14
Thank you for a great job!
--William Ewan, 6/9/14
Thanks again for fitting us into your busy schedule on such short
notice. Your crew were very nice, polite & seem like really good guys!
I'll definitely recommend you company.
--The Campbells, 5/29/14
Thanks for the quality workmanship!
--Richard Barton, 5/15/14
The man that helped us is awesome! You are so good to us to come out and
check & clean an area that was needing it, which solved our problem.
Also you fixed a big leak on our patio and checked a downspout problem.
We thank you and really are so pleased with you. A++ service!!
--Marv & Loretta Holstein, 4/2/14
[Via a roofing company] I just wanted to pass long the great job Great
NW Gutters did for me - thank you for the recommendation. Showed up on
time, very friendly, great work. I would use them again. Please let them
know.
--Norm Hancock, 3/12/14
Hey, just wanted to say thank you for the reasonably priced work your
team did to my house last Friday. Had the hard rains last night and the
roof is draining a million times better. Also wanted to compliment the
professionalism of your team from beginning to end of the process. The
guys that came out did great work and were very courteous. Please let
them know.
--Adam Lake, 3/6/14
Your men just left my place. I am very happy with the results. They
showed up 20 minutes early, got right to work & barely spoke a word.
They know their job! Thank you for sending them out.
--Tim Murphy, 2/22/14
Ultimately, Great Northwest Gutters did a nice job of installing gutters
on our front porch. The first time they came out, the downspouts were
installed with a 90 degree angle that caused the pipe to pass right
through the side of our porch. It looked terrible and leaked like crazy.
After a couple of calls to complain, they sent out someone else to
reinstall the downspouts. The new installation was much better - no
leaking, nothing blocking the view off the porch, it' great. I just wish
they could have done that the first time. Overall, I was very happy with
the finished product and everyone I was in contact with was very
friendly and wanted to make it right. My only recommendation is to be
present during the estimate so that you can explain just what you want.
--Kristl Bridge, 2/21/14
I want to let you know I am very pleased with the work performed this
morning. Your guys were personable, presentable and hard workers. The
gutter in the back looks great and puts the gutter up front to shame. My
husband (or the owners of the house) has not seen the end results, but
have all heard my words of praise. Poor guys, it was raining very hard
when they got there (and not a complaint was spoken) but it was funny,
just as they completed the work and getting back into the truck to go to
their next job, the sun peeped out for a bit! Thank you again.
--Terrilynn Roshay, 2/17/14
They installed new gutters (including gutter screens) and downspouts,
and hauled away the old gutters, which had previously been removed by
the painting company. Everything went smoothly.
--Daniel and Elizabeth Irwin, 1/28/14
Very nice job! Everyone we spoke to was pleasant, courteous and helpful.
The two installers you sent were very professional, businesslike and
competent. We are very pleased with your company.
--Charles & Gail Osbourne, 1/23/14
Following the completion of a new roof, we asked Great Northwest Gutters
to evaluate, repair, adjust, and put covers on our gutters. They came up
with a cover that is working very well. We have several 100+ tall fir
trees surrounding our house that drop needles on it constantly. We are
well into winter and I have monitored the new gutter screens, which are
exceptional performers. I am very happy with their work and how the
gutters are performing.
--Donald Higgins, 1/19/14
The team did an amazing job on our home! Many thanks to a professional
company! Grade A.
--Jason Beijer, 1/16/14
2013
Replaced my gutters and downspouts. We had a few bumps, but on the whole everything worked out beautifully. My partner
obtained a very reasonable quote - puced by [the estimator] - who was
very courteous and professional. When I later reviewed the quote, I
realized that a white color had been specified for both the gutters and
downspouts - when in fact I wanted the downspouts to match the color of
my house (my trim is white, so the gutters needed to stay white). I
contacted [the estimator], and he was very good - he indicated that all
I need to do was markup the quote and pay a little more and everything
would be fine. I did so, and also specified a few more items that I
included in a couple of emails. The team of two showed up on time on
the specified date. Since we had disconnected our downspouts (from the
sewer system) a few years earlier - the lead fellow recognized a better
way to route the downspout in two areas, for a simpler, cleaner route.
We left them to it. The weather was quite dreary - cold, gray with
showers, but these two got right to work. They worked very hard the
first day - removing the old gutters and downspouts and installing the
new gutters. Day two they arrived a little bit later in the day, but
all they needed to do was to connect the downspouts. When the job was
finished - we did a walk around. Everything was beautifully installed.
They left absolutely no mess and it looked beautiful- until I noticed
that they had installed everything - gutters and downspouts - in my
house color - rather than white for the gutters and the house-color for
the downspouts. I could see from their faces that they were shocked -
since they had completed the job as shown on their paperwork. I called
[the estimator] and he confirmed that he had indeed made the mistake.
He was so focused on making sure that I had the right downspout color;
he filled out the paperwork for his installers incorrectly. He first
proposed that I keep the gutters with a $150 discount (so that I could
paint them), but when I explained I was installing new gutters that were
coated (and had a 10 year warranty) to avoid having to paint them every
few years, he indicated that he would need to talk with his bosses about
re-installing the gutters. I told him I wasn't in a rush to have them
replaced (since I knew they were busy and I now had fully functioning
gutters), but that I was not going to pay until the job was completed to
my satisfaction. He completely understood and my gutters were replaced
about a month later. They look wonderful and I am delighted with the
customer service that I received. [The estimator] was extremely
professional and courteous. His installation team were great. They did
everything they said they were going to do. These guys are top notch.
--Zoe Georgousis, 12/29/13
Removed old gutters and replaced with new gutters. Done as presented
on the on the bid proposal.
--Donald Schultz, 12/29/13
The gutters look great. Thank you for the quick and professional installation.
--Tim Page, 12/16/13
The crew did a great job! Thanks!
--Mary Rosenblum, 12/12/13
The workers came today and installed the new gutter and downspout in the
front and cleaned all the gutters as well as install the covers for the
gutters. The back yard was difficult I think for them but they got them
done and done well. The newly installed gutter in the front looks really
nice. The man in charge said you will be sending a invoice for payment.
We really like how your company handled this project including my
request for delay in the bad weather. It was indeed cold today but the
workers dug right in and got it done. It must be difficult finding hard
workers like these two. We intend to give a good report to Angie's List
of the project done here at our home.
--Dean and Joyce Keefe, 12/12/13
Thanks - great job! I will refer you business.
--Shawna Mixon, 11/27/13
What a wonderful experience. From the beginning bid to the installation
and clean up. The crew arrived on time, worked efficiently, removed the
old materials and cleaned up thoroughly. [The estimator] was
professional, polite, punctual and adorable! His sense of humor is
right on par and we enjoyed our time spent with him. We highly
recommend this company and would definitely hire them
again! Efficiently.
--Jeff Jackson, 10/29/13
Thank you for your understanding with payment from our funding with our
IDA. Gutters look great!
--Daniel & Mo Grant, 10/23/13
Thanks, you did a great job!
--David Edger, 10/21/13
Thank you for the beautiful gutters! They are draining perfectly!
--Sharon Slaybaugh, 10/21/13
Darrell and I wanted to let you know that the gutters your crew
installed on Saturday are awesome. They were clean, neat and tidy with
the job and it certainly finishes off the look of the house. I called in
this morning and paid for the job by CC. Thanks again for getting this
done so quickly.
--Treda M. McCaw, 10/14/13
Nice job, nice workers. Thanks!
--Dave Raynalds, 10/10/13
The people were great and they were very accommodating because we had to
change our choice of gutter styles because we did some additional trim
on our house and they were really great about trying to get us in before
our painter was coming. They did great. The pricing was really great. I
had no problem with them. I would use them again and I'd send my
neighbors to them.
--Janet Reimers, 10/2/13
I want to give my highest commendations to your [crew]. They were
punctual, professional and did quality work. They were flexible with me
when we discovered some dry rot in one fascia board, moving to another
location while I removed and replaced the board. It was fun listening to
them communicate with each other and I enjoyed joking around with them
as we worked. They are very pleasant young men. [Your installer] went
that extra mile when, having remembered that he had forgot to caulk one
corner seam, returned on Sunday and quickly fixed the seam. I was very
impressed when I learned how far he lives from my house. It was a
pleasure to meet his family too. Please convey to their supervisor that
[your installers] are valuable assets to the company. Thanks again for
your help and I will not hesitate to highly recommend Great NW Gutters
to anyone who needs gutters. Oh, and your price was very reasonable and
competitive; I'm glad I choice you guys!
--Dennis Cline, 9/18/13
Added downspouts across the 1st floor roof to allow water to flow
directly into the 1st floor gutters vs having the water just flow across
the 1st floor roof and into the gutter without being channeled. It went
great. They were on time, fast efficient and friendly. It was only a few
days from the time I called until they arrived and completed the project.
--Lorinda Matthews, 9/17/13
Cleaned gutters all around my house. Tacked up sagging areas, especially
in front where standing water in gutter was breeding mosquitoes. Removed
a leaking section and reconfigured gutters. Everything went fine. No
surprises- they did what they said they would do. The leaks and
overflowing spots are gone (the rainstorms proved that). No new evidence
of mosquitoes.
--Lili Wilburn, 9/12/13
It was good, they did a perfect job and our old gutters looked fine but
they were in the wrong angle so the water just spilled over and so we
discussed whether or not they would just re-hang those and they said
they can try to do that but those are so close to the holes that it
would be re-hanged and it's really hard to re-hang them. They were able
to recycle the old ones and they put in new ones then they hang it
exactly the right angle, we don't have any spill over anymore. They were
great, they did a great job. I guess they were fine on price, it's a lot
of money to pay for anything but they did a good job. They called right
back and I think they were punctual, I don't remember any problem, they
just came right over and did the job.
--Gayle Neuman, 8/29/13
I would like to commend your company on a job well done here at
Farmington Meadows. [Your installers] did an exceptional job—they were
courteous with the residents, followed all safety measures, always
signed in and out when on the job, and above all did a nice clean
installation. I look forward to working with your company in the future
and will recommend Great Northwest Gutters to all of LMC’s Project
Managers and Superintendents. Well done!!
--Reese Whitcombe @ LMC Construction, 8/15/13
First of all, we would like to thank you for the quick response to our
initial phone call. I had called another company and received absolutely
no response from them even after I left a message. I felt like they must
have thought that our job was too small for them to attend too. You, on
the other hand, came out and quickly and professionally provided us with
a quote. The scheduler called within a day and on the day of the
appointment (August 8th) the crew was here. [The crew leader] and his
partner were fabulous...quickly and very energetically taking care of
our gutter needs. Although, I had to remind them 1x of a segment of a
downspout that needed also to be taken care of, they immediately set to
work in the most positive manner. What a great team! When they were
finished, they asked me to look over the work they had done to assure
that everything was taken care of. I so appreciated their thorough and
meticulous manner; great professionals and they spoke so highly of the
company. Please commend them. Should we need gutter work in the future,
we would certainly recommend Great NW Gutter and hope that [the crew
leader] and his partner would return. Thank you for being such
professionals and believing in the importance of customer service.
--Chuck & Vicki Johnson, 8/8/13
I used Great Northwest Gutters for gutter installation. They were fast,
fair, responsive and professional!
--Ann Nicklous Westlund, 7/9/13
Great NW Gutters did an excellent job. They were prompt, courteous and
professional. I would definitely recommend them to anyone needing gutter
replacement.
--Stephanie Dunn, 6/24/13
We had a rusting-out downspout that was progressively getting worse. We even
had Great NW Gutters come do an estimate in 2011, but a new baby and life in
general kept us from replacing it. Fast forward to 2013, when we were trying to
make improvements to get our house ready for sale. We called Great NW Gutters,
and they were happy to come back for a second look. Their bid came back $100
cheaper from the other bid we got, and the work looks awesome (one replaced
downspout and one downspout redirect away from our roof). My only (minor)
complaint is that they never scheduled a time to do the work. They just showed up
and did it. It would have been nice to know beforehand that they were coming just
so I wasn't left wondering when it would happen. Otherwise, it was a fantastic
experience and I'm glad I went with them!
--Christine K., 6/24/13
We have a two-story drain off our roof, a downspout and it overflowed
all the time. I had so many people that didn't show up for appointments
or didn't know what to do with it to fix it because they overflowed all
the time. Great Northwest Gutters came out, had a solution for it and it
works beautifully now. I felt like they really have experience, they
really have a wide range of products to use to fix things, maybe wider
than the normal gutter repair people would. I tried to get it fix for 2
years or more so I was very, very happy with them and I thought they
were extremely reasonable. I thought their prices were excellent. The
quality was very good, they were punctual. As it turned out, we couldn't
even be here when they scheduled for it to happen, we came home and it
was absolutely done perfectly. They were very good, I said "do you want
me to pay you first because we're not going to be here?" They were like
"no, no, no, we want to get it in and we want to make sure that
everything is good before you pay us" so they were very good about it.
They certainly came when they said they would. The gentleman that looked
at the problem was punctual too. Everything was good about them.
--Janet Adkins, 6/21/13
[The estimator] stopped by and looked at the gutters (I didn't need to
be home), and received the quote via e-mail. I called and scheduled,
they came by and repaired the gutter in multiple locations, I didn't
need to be home for that either. :-) Only regret is that I didn't call
them sooner.
--Sungwha Smith, 6/3/13
We used Great Northwest Gutters for our gutter guard installation on our
existing gutters and for straightening our gutter up. They were very
punctual, and they did a good job. They worked really well. In addition,
I like their service price.
--Hilary Holmlund, 5/30/13
The estimator came to my house on time. He answered all of my questions
and left an itemized, easy-to-read estimate of the job. On the scheduled
day of install, [Your installers] came right on time, were professional
and friendly, and worked until the job was done. There was minimal noise
and they left no debris behind. The gutters look good and work great.
--Becky Ford Sullivan, 5/29/13
Great Northwest Gutters removed aging gutters and downspouts from
approximately 3/4ths of my ranch style, one level home. They made
getting an estimate painless as it was not necessary to be home. I was
at home and accepted their offer that day. Installation was scheduled
for the following Monday. The crew arrived ahead of time, set right to
work and accomplished their task in around three hours. They cleaned up
very well and left the back yard secured. I found it to be a very
positive experience. They were concerned about keeping cost down and
estimated that I had several more years of life in the gutters on the
addition to the original house. The crew and the estimators were
businesslike and pleasant.
--Carolyn Hult, 2/18/13
They came and gave us an estimate, which two other companies we
contacted failed to do. Then, upon our acceptance of their bid, they
came on the day and time frame agreed upon to add a downspout to solve
the problem of an overflowing gutter. They were careful to ensure that
we were satisfied and got the result we wanted.
--Michael Hasuike, 2/11/13
Our gutters were the originals installed when the house was built in
1990, so they were rusty, clogged and in dire need of replacement. We
selected Great Northwest Gutters to do the job as the cost was fairly
comparable to their competitors and they seemed to have an excellent
reputation. They came to our door, introduced themselves and let me know
that their quote would take about 10 minutes to complete. They were true
to their word and then provided me with an easy to follow bid proposal,
a color sample sheet and advised that, if we needed someone to start
soon, that they were available to do so. My husband left them a message
on Friday evening, they contacted me on the following Monday morning and
began the job the following morning. They finished everything that same
afternoon and cleaned up all signs of the work that was done (no left
over bits of anything were left). The lead installer took time to
explain to my husband about the dynamic of grading gutters, that pooling
was the cause of the rust spots and that the new gutters installed would
prevent this from occurring again. They were friendly, very
professional, timely, great quality of work and very approachable. My
husband is a small business owner and was very happy with the fact that
we had decided to patronize this company.
--Devon Phillips, 2/10/13
Your guys did great job of installing the gutters on our training
trailer! We worked together on how to attach the hangers to the roof and
came up with a plan that worked perfect.
--John Conway, City of Gresham, 2/5/13
I called for a estimate, they got back to me the next day with a bid,
scheduled the job for the next day and came and did the job. They
removed our old gutters, replaced them with nice new ones and took away
all debris. They were very professional and very nice to work with from
the first call to the billing. I would definitely use them again and refer them to anyone and everyone
I know. It went better than expected and we are very pleased!!!
--Kelly Burris, 1/22/13
Not knowing at all about this company, I had first called another local roofing company that I was
familiar with but had never used before. Their office staff was very pleasant but execution and
follow-up were terrible - because they "no showed" to our appointment twice. I could go on but this
is a review of Great Northwest Gutters. So I was still bitter about the other company while I was
driving to an appointment for my work (I'm in outside sales) and I happened to drive past a truck
that said 'Great NW Gutters' on the side. I figured that since I struck out with a roofing company,
I would try these guys because their name suggests that they must be all about gutters. I decided to
call them for a quote. I was refreshed that they were quick to come out, provide an estimate, and
schedule the install upon my acceptance. They scheduled me in within 2 days, and the work was very
good although I had noticed one thing after install that needed to be finished up a little bit more
but they came right out, took care of it, and without any hassle. Thank you for getting the job done
well and for making everything right. While my job was only doing partial gutters, I won't hesitate
to call them for the rest of the house when I'm ready for that.
--Bobby A., 1/11/13
We would like to thank you for getting the gutters replaced on the
Decant Building at our Operations Facility. The gutters look great, your
guys were very professional, and appreciated the prompt service your
company provided.
--John Conway, City of Gresham, 1/8/13
2012
Your installers did an excellent job at my house. They were prompt,
busy, and tidy. Everything you'd want an employee to be, and they
represented your company very well. I would be happy to be a reference
for any future customers.
--Vicki Westerman, 12/4/12
The work looks great... now waiting for rain to see if it all drains. My
compliments to the crew that was here. A very competent and efficient
crew!
--Dennis Koop, 12/3/12
I just wanted to take a minute to write a quick thank you! We've hired
some really good subcontractors and some not so good.... but your
workers were exceptionally good! We really appreciate the hard work they
did - and everything looks great!
--Marcy Beagley, 10/9/12
They dare to put the word Great in the company name... And great service is what I received.
Of the 4 quotes, they were in the middle (price wise) and even caught an improvement. It was
a warranty to go along with the ease of conversing with the office, that got my business. I
was happily impressed to have a bid matched the final bill. When I said let's get this on the
calendar, they were out only few days later. My husband, with the construction connections
couldn't do better. Yeah, that makes me smirk whenever I notice my pretty new gutters.
--Delilah K., 8/7/12
The guys just finished. They were great!! And the gutters look so good.
I will be recommending you folks to friends and family. Thank you.
--Dee Von Entress, 7/30/12
We had your guys out last Friday to install our new gutters – they look
FANTASTIC! My husband, who is notoriously hard to please, thinks they
are a thing of beauty. Gold Stars for you guys!!
--Debbie Sanders, 7/30/12
Excellent response from the company in providing an in person estimate.
Explained the work, showed samples of the leaf guards, inspected gutter
to make sure they needed to be replaced rather than adjusted. Extremely
personable, easy to understand. Provided written estimate by email
promptly. Three man crew arrived on scheduled date and time, actually
they were 15 minutes early. Crew went right to work and answered any
questions I had while they were performing work. Finished work in about
2 hours 45 minutes, cleaned up everything, walked me around the work
area, explained what they did again. I would both recommend and use this
company again without question.
--Karen Snell, 7/23/12
Your crew came out this past Friday and did a fabulous job on the
gutters. It looks great! We were out running errands and when we came
back, your crew had cleaned up and left. Again, thank you very much for
your the great service and follow-up.
--Ingi Song, 7/22/12
I have a manufactured home that didn't have gutters. They came out
quoted me the job and did it in less than 3 hours XLINT WORK..!! Xlint
Company.
--Steve Weichold, 7/12/12
They did a small job for me, installing some flashing that was missing
from a section of gutter. They were reasonably priced and showed up on
schedule. The job went well, no surprises.
--Richard Booman, 6/14/12
Repaired several downspouts, installed leaf screens, installed leaf
diverters. They did everything agreed upon plus they cleaned some
gutters for free.
--Ken Bronner, 6/12/12
Replacement of a section of gutter above my front porch,it seems like
gutters always like to leak right where your guests come in. I got a
coupon from the company for gutter work earlier in the year{99 for 200}
and finally used it to fix the front gutter,I told the guy to raise one
end so the gutter would drain better,he said the had a new product that
was wider and created more flow,I liked the idea and had him install
one,the next day a couple of guys came out and hung it,looked great but
I had to wait for rain to test.It was still low and wouldn't drain
properly,they came right back out and reset the angle,it looks great and
works great,i am happy.
--Terry Harris, 6/5/12
Gutter cleaning and realigning. They were a referral from a roofing
company that I use. They were quick and professional and did exactly
what I asked them to do. I needed my gutters realigned so the water
wouldn't pool in the middle of the gutters. They did a good job and I
have had no problems with the gutters since.
--Glenys Rogers, 6/3/12
Great NW Gutters replaced all of the gutters and downspouts on our
rental house. They came quickly to do the estimate and completed the
work the following week. The house had a smaller gutter size than most
homes that could not be changed. Great NW Gutters had the equipment to
deal with that, although several other companies we contacted did not.
The work was done in one day and we are pleased with the results.
--Erin Madden, 5/29/12
Complete gutter replacement and some extra flashing. Good estimate
discussion with thorough description of the alternatives. Prompt, timely
and proficient job performance, with a good walk-round inspection and
discussion of the job details. Completely satisfied.
--Patrick Goodall, 5/27/12
This project was "a piece of cake." My gutters were removed so that the
fascia could be painted before they got here. They arrived on time and
finished the project 3 hours later installing whole house gutters (extra
wide) and downspouts. Where many pine needles are dropped on the roof, I
had them install the best of the 3 gutter filters they provide. I had a
clean-out put on one downspout to easily remove any solid material that
was put down the downspout. The gutters are almost invisible as they
exactly match the brown trim of the house. They offer many colors to
choose from. They were curteous, professional and careful to not damage
my newly painted deck. I would recommend them to anyone.
--Rex Bills, 5/24/12
GNG installed gutter on our new outdoor living area. the work was
superb. I also had them repair a leak in the existing house gutter. No
more leaks, I highly recommend Great Northwest Gutters. Excellent
experience.
--Michael Grubbs, 5/20/12
I had services performed. Good.
--Rhoda Kennedy, 5/19/12
Removed old gutters and replaced with seamless on house and new garage.
Satisfied with all phases of the work.
--Kathy Kersey, 5/9/12
We had new siding put on the house and these guys re-attached and
re-sized some gutters to accommodate the new thicker siding, added a new
downspout that was damaged by the construction folks, and re-installed a
gutter that was removed. All work was done well with high quality and on
time. Following the work we noticed that the gutter with the new
downspout was leaking -- they came back out and looked it over and found
debris in the gutter. They installed a screen to block debris from
clogging the downspout...Great service and no charge and for this level
of professionalism we highly recommend this company. This is the second
time we've hired this company and both times we've had wonderful
results.
--[name removed], 5/9/12
Repaired leak. The job was so smooth that it was almost invisible.
--Michael Leiser, 5/7/12
He cleaned the gutters. He also replaced some gutters. He was friendly,
thorough, and very responsible. My overall experience with him was
excellent. I would use his services again in the future.
--Glen Mitchom, 5/4/12
Had old gutters replaced on our home. The overall experience was very
good. The workers were prompt, courteous and very professional. They
worked hard and even did some extra work (at no cost) that wasn't
included in the original bid due to some structural problems that were
hidden behind the old gutters. The price was very fair and the quality
of the work is excellent.
--Connie Barnes, 5/3/12
Gutter down spouts, placed gutters on garage, re sealed gutter ends.
Came next day to do estimate, was very nice and informative, fallowed up
with quote email, was able to schedule the work to be done the next
week. Crew was on time and quick, happy with result, where down spouts
connected to in ground drainage was not the best looking, but over all
happy with the out come.
--Jill Fullerton, 4/20/12
They cleaned our gutters. They were very responsive and showed up on
time. Overall experience was great, and very reasonable.
--Michelle Hoying, 4/3/12
I called GNW gutters not knowing whether we really needed the gutters
replaced. I knew I wanted out gutter screens taken out and replaced and
I thought I needed new down spouts. [The estimator] came out and gave us
a bid for cleaning the gutters, doing any small repairs and replacing
the screens, another for doing the work described above and replacing
the downspouts and a third for replacing all of the gutters and
downspouts. It looked to him as though the gutters were fine so he
suggested we not replace them. He did say that when the folks came out
and got a good look on the inside that could change. [The estimator] was
great...he gave us a quote when he visited and we called him back to
schedule the work the following day. We decided to have the gutters
cleaned, repaired, the screens readjusted and install new downspouts.
[The scheduler] called later to schedule the exact time. On the day of
the work (it was the day of the big snowstorm) [the scheduler] called to
say they still planned to do the work but could they come at 1:00 pm
rather than 9:00 am. The snow needed to melt before the work could be
done. That worked well so they came at 1:00 pm. Three folks worked for
about 3 hours cleaning and repairing the gutters and replacing all of
the downspouts. They did great work. Before they started, [the
scheduler] came out to be sure they understood what work should get
done. Everyone was very professional and they worked very hard. I
assumed that when gutters are cleaned they are cleaned on the outside as
well as the inside...that is not the case so you will want to be a more
informed consumer on this point than I was. I called the office; [the
owner] and I had a great conversation. I explained my assumption, let
him know I was very pleased with the work and just misunderstood what
gutter cleaning really means. He was very understanding and we came to a
resolution that was very much appreciated. This is a top notch
company...they really want the customer to be well served and pleased
with the outcome. Every person I interacted with was fabulous including
the three people doing the actual work. I would definitely recommend
them to family and friends.
--Karen Gregory, 3/30/12
Great Northwest Gutters, did great. They were responsive, we called them
and they came and gave us an estimate. Then they came and did the work
quite quickly, we didn't have to wait around and they did it in a timely
fashion.
--Benjamin Kahn, 3/23/12
The workers replaced all of my gutters. The old gutters were already
taken down, they just came and replaced them. A friend of mine referred
me to them and then I found them on Angie's List. They came and did the
job that was expected. They left quickly afterwards.
--Sandra Pickens, 3/5/12
They replaced the flashing, gutters, and down spouts. I would refer this
company to family and friends. Their workmanship is good, and they
returned all of my calls. They are pricey.
--Mariva Brodigan, 2/1/12
2011
Complete gutter replacement, flashing, downspouts. This company was
communicative and organized, followed through on each detail. Work was
well done, including much more satisfactory color matching than other
companies offered; and completed on the promised day with no problem
whatsoever. Thank you!
--Susan Holt, 12/22/11
[Your crew] did a great job installing my gutters. It is everything I
could expect from a professional crew. Do not hesitate to use me as a
reference. Thanks.
--Jack Johnson, 11/14/11
Your guys did a great job. Many thanks.
--Jen Meurisse, 9/27/11
They did a great job and were done when they said they would be. I
noticed a few drips in the Spring from the horizontal sections of the
downspouts onto the deck. It is now late September and with the first
Fall rains those little drips have turned into leaks that splash onto
the side of the house from the deck where the leaks land. I called them
and they sent a technician right out within one day and he worked on the
leaks. I am very happy with the response, it's above my expectations.
(It's not raining at the moment, so I can't tell if the drips are 100%
stopped - but I'm not worried).
--Sam Louke, 9/27/11
Replaced existing vinyl gutters with K6 gutters and 3x4 downspouts.
[Your crew] did a great job. Would definitely recommend.
--Bryce, 9/26/11
Everything went so smooth. The bid was fair, the workers came out and
did a great job. The gutters look great!!!
--Dan Cheatham, 9/20/11
We contacted the company on 8/18/2011 at 2:00 pm and left a message.
Within the hour at 3:00 pm, the company returned our call and informed
us that someone would stop by the following week and leave a bid
proposal at our front door. We did not need to be home for the estimate.
The very next day on 8/19/11, a very detailed proposal was left for us
at the front door. We contacted the company on 8/23/2011 and inquired
about scheduling the work the following week. The work was scheduled for
9/2/2011. Two workers arrived on time and did the job in six hours. The
workers were very friendly, efficient, and cleaned up the area very well
after they left. The entire process was very easy and we would highly
recommend this company and would use them again.
--Sharon Morinaka, 9/8/11
Went well. I called, they dropped off paint samples the next day. I
scheduled an appointment, they showed up on time and completed the work
that day. Excellent and efficient job.
--Matt Johnson, 9/7/11
It was a small job. They were very fast to come, give an estimate and to
schedule the work. The job was done on time, quickly and done well. I’m
happy with their work. Their prices are reasonable and they can get the
work done quickly.
--Bruce Henke, 8/8/11
The gutters look really nice. Your guys did a really good job.
--Erric Gilbert, 7/19/11
Just wanted you to know what a good job [your crew] did. Those guys are
really hard workers and fearless. Also polite and good representatives
for your company.
--Susan Williams, 7/15/11
Excellent quality workmanship. The only one of three gutter companies
contacted that actually responded. Very satisfied with work.
--Richard Ellermeier, 6/17/11
I want you to know, and please pass along to the appropriate people,
that [your installers] were very good at their work and very eager to
please with an especially good job. Of course, we have to wait until we
get a big rainstorm to check the joints, but of the good workers we've
had on the house this spring, I think they were the best.
--Dale Bushnell, 6/13/11
Really good work -- [your installer] was great. They came out first to
bid the job and they specified and used all the appropriate materials as
a result (not the case with home doctor - another highly rated Angie's
list company I do not recommend). They used steel to eliminate the
potential for electrolysis. They hugged a pillar very tightly for me
with about 15' of down-spout...the circumstances of the job was a bit
difficult - they were up on ladders on a 2nd deck on my home quite high
in elevation..it was windy and raining...they also fixed a down-spout
that was not quite long enough to properly fit into a 3" drain
pipe...they also fixed a 30' tall downspout that was coming apart --
this required them to unscrew two sections of deck to get to the gutter
strap...Finally, they fixed a minor problem with a downspout that was
pinched off too much, limiting flow - that wasn't even on the bid...Good
guys. Work was done professionally in 2 hours. The bid guy showed up and
assisted was well - I was happy he was there as I was concerned about
safety issues so high on the edge of my deck. In order to minimize mess
in the home, they went around the back and climbed up the deck. [Your
installer] did a good job and I HIGHLY RECOMMEND him.
--[name removed], 4/26/11
[The estimator] was very prompt in coming out and giving us an estimate.
I had filled out the form Monday morning and by Monday afternoon I
received an e-mail from [him] saying he would be out Tuesday to do the
bid. By Tuesday evening, I had the bid in my e-mail. I waited for other
bids and contacted [him] the following Thursday saying we would like to
go with Great NW Gutters. In an hour, [he] let me know that our new
gutters, down spouts and leaf filters would be installed Friday morning.
I came home from work on Friday and was thrilled to see it had all been
done. You guys are very prompt and you do great work! As much as I hate
to say it, I was thrilled when it rained so we could test out our new
gutters. Thank you again! Keep up the great work! It is nice to know
companies still have good customer service skills.
--Alison Prasavath, 4/5/11
We hired their team for a gutter downspout job. They answered the phone when we called.
They came out promptly the following day and did the work we requested quickly. Quality
was what we were hoping for and they stuck to their bid price. Couldn't ask for more in a contractor.
--Jim Lewis, 3/23/11
They went the extra mile for us. I had a problem that wasn't their
fault, but where 2 sections of the house come together, a lot of leaves
and rain would gather. They fixed this issue for me right after they
replaced all of the gutters at no extra charge.
--Anne McCarthy, 1/26/11
They did a great job. They came out right away. They gave an estimate
and stuck to it. A small leak occurred after the job and they came right
back to fix it at no charge.
--Dan Duff, 1/20/11
We just wanted to personally thank you for your labor that helped build
our new home. You did a wonderful job and we love our new place. We
arrived in time to spend Christmas there and had a lovely stay, enjoying
all of the details that went into making it such a special place our
family and us. Sending our heartfelt appreciation and wishing you and your family all the best in the New Year!
--Ben & Heather Crane, 1/2/11
2010
They originally installed copper gutters and leaf guards on our house shortly after we bought it 2
years ago. During the last two winters the gutters had not drained well
and were leaking a lot. I called them this Fall to ask them to come out
and address the drainage problems. They have a 2-year warranty period
for their work. Even though I was calling a few months past the 2 year
mark for the work they completed for us, they still honored their
warranty and did not charge me for coming back out and the subsequent
work to improve the drainage. If fact, they actually gave me a refund
for a portion of the work!
--Jason Williamson, 11/23/10
Replaced gutters on front of house and added a new gutter and downspout
on an addition. I chose them due to Angie's list reports and price. They
were prompt and did a good job.
--Cheri Bickling, 11/11/10
Thanks! Working great! Looks great!
--Rochelle Jones, 11/9/10
Great response and professionalism. [Your estimator] was very prompt in
his estimation appointment and install followed quickly after with very
professional results. Thanks!
--Kevin & Vicki Pack, 10/25/10
Crew did a great job! Was very nice to work with!
--Bob Steed, 10/16/10
We couldn't ask for a better experience. They were prompt, professional
and courteous every step of the way. Their workers were extremely polite
when addressing my questions and concerns, and alerted me to materials
that had been left on the roof by our roofers in the spring. The debris
posed a potentially dangerous situation, and they took care of it. Their
work was done in an efficient manner, and they left the property
extremely clean. Couldn't be happier.
--Rebecca Sondag, 10/12/10
You and your company did a great job. I am very pleased with your
company's quality, value, and expedience. Thanks again for making this a
good and easy experience.
--Brad Sintek, 10/8/10
I went home the other night expecting to see my garden trampled and
gutter droppings on the deck. Didn't happen. I had to look twice to
make sure your folks had been there and the gutters installed. Wow!
What a great team you must have. They look great and now I can't wait
for the first big rainfall to see if they work! Thanks for the terrific work.
--Joyce White, 9/30/10
Your guys did a great job. I understand why our people like working with
your company.
--Eric Kneeland @ SD Deacon Corp., 9/23/10
The gutters are on and work perfectly (last weekend was a good test). So
thank you, and say thanks to [your crew] for a nice job.
--Ron Selberg, 9/22/10
We hired their team for a gutter downspout job. They answered the phone
when we called. They came out promptly the following day and did the
work we requested quickly. Quality was what we were hoping for and they
stuck to their bid price. Couldn't ask for more in a contractor.
--Jim Lewis, 9/21/10
Big Kudos for [your crew]! I am very happy.
--Steve Frybarger, 9/9/10
Wanted to tell you how pleased we were with Great NW Gutters. The two
guys worked all day in the rain, constantly wiping up the roof treatment
"coffee" that was draining off the shakes against the house. They were
here until almost 7 PM, pleasant and careful the whole time. Thanks.
--Maureen Cantlin, 9/2/10
Thank you for sending your technician out earlier this week to fix the
small issue with the gutter guards. You and your staff were a very
pleasant and professional group to work with from start to finish and we
would happily recommend your services to individuals seeking gutter
replacements. Thanks to you and your colleagues for providing such
wonderful service.
--Heather Burden, 8/27/10
Great Northwest Gutters replaced 12 gutters on our 20 year old home.
They provided a bid for the work the next day after contacting them off
an Angie's list review for local gutter companies. I called a scheduled
the replacement because the price, Angie's list rating and rapid bid
response! All were exceptional! I was very impressed and strongly
recommend the company to everyone. Fantastic!
--Heather Thompson, 8/18/10
Great Northwest Gutters regraded my gutters and added flashing because
water was spilling out the sides. Also, they said a downspout was
attached incorrectly so they fixed that. They were good and they gave a
free estimate. They came out when they said they would, they were
reliable, and I felt like they weren’t trying to sell me something that
I didn’t need. They explained practical things like how often I should
clean the gutters out. I always appreciate it when they try to help
educate; it makes me feel like they know what they are talking about.
--Melissa Monner, 8/11/10
Your men did an excellent job. Very neat. Very good, clean job. Thank you.
--Denny Weum, 7/1/10
Our installers were great! They were professional and really cared about
the quality of their work. They addressed any concerns or questions that
we had and did a really nice job on our gutters. This was a refreshing
experience given our luck with another company that did a very poor job
and had zero customer service. We will definitely recommend your company
to others that need gutters. Thank you!
--Nicole & Tim Orr, 6/29/10
Mailed check today! Thanks. Love my gutters!
--Deb Harris, 5/17/10
Thanks for the great job!
--Dick Williams, 5/11/10
Crew did a great job!
--Don Andrews, 5/10/10
I wanted to get this email to you as soon as possible. I got home from
work tonight, and if I wouldn't have remembered that today was the day
for my new gutters, I wouldn't have known that your crew was here today.
Actually, I had to look up to be sure that you were actually here. The
new gutters look fantastic! Other than the fact that when I look up and
see that I have new gutters on my house, there is virtually no trace
that you were even here. This is a tribute to your crew and their work.
When I look at the workmanship of the job, I am even happier than I was
before. It is obvious that you and your crew really care about the job
that you do. You can clearly see, even from the ground, that the
workmanship is excellent and that I will have no problems with the
Oregon sunshine that we get so often. From the first call, I have had
nothing but excellent service from you and everybody that I talked with.
I will be telling as many people as I can about how excellent your
service and work is. I am beyond pleased with everything. The only
"problem" that I have is that the weather is not going to cooperate, so
I won't be able to see my new gutters at work until at least next week.
Go figure, I am actually wanting it to rain, just so that I can see my
new gutters at work. Thanks so much.
--Tom Hinds, 5/7/10
Crew did a great job!
--Sonia Collier, 4/27/10
Excellent job! I knew absolutely nothing about gutters when your team
arrived. [The lead installer] explained everything, walked me through
challenges they encountered and at the end of the job I knew every odd
shaped angle of the house. I am extremely thankful for their efforts.
The drain pipes were clogged and they were able to unclog them - they
now drain to the road. I was impressed with the notch he had to make in
the RV roof pole. [The lead installer] and his crew member were
courteous and I am delighted with the job and their professionalism.
--Barb Regas, 4/22/10
Very nice crew, estimator, and everyone I talked to. You were so great
to work with, I wish you did roofing to!
--Charles Massih, 4/16/10
Very pleased - above expectations!
--Carol Owens, 4/8/10
I purchased a house in SE Portland in 2005 - the house was built in 1911
so for the past 5 years I've been remodeling the place and dealing with
various contractors to update and modernize. Remodeling is stressful and
costly, and in the process I've had to learn which contractors are there
to help me improve my home with a valuable service offering at a fair
price. Great NW Gutters is at the top of my list. [The estimator] came
out and let me know what percentage of my gutters were in good shape and
what needed replacement. I appreciated his honest assessment of what I
needed to update and what I did not. Throughout the process I felt that
[the estimator] and NW Gutters were looking out for me as a home owner.
Your company was recommended to me from a neighbor who also experienced
great service, so I wanted to let you know that I'll recommend your
company to anyone I know who needs work on their gutters.
Thanks for the great service.
--Geoff Smith, 4/1/10
Two and a half years ago I began adding 1800 sq. ft. to my house. When I
started I knew nothing about construction. So needless to say, doing the
general contracting of my home was a huge growth period for me. In that
time I have worked with many vendors and contractors to do services for
me. With that said, I must inform you that after working with [the
estimator] and the crew that came out to install the gutters I was very
pleased and consider Great Northwest Gutters to be one of the best
outfits I have worked with. You were the low bid and the installation
was quick and looks great! Usually you pay for what you get and I was a
bit suspicious going with the low bid, thinking it might be sub-standard
-- but my budget spoke louder than my fear of poor quality. With you I
got a great price & quality! Also working with you was simple, easy, and
fast! Congrats guys! Well done!
--Carlos Baca, 3/5/10
Compliments from the superintendent. Low maintenance install and it
looks good. Thank you!
--Keeley @ O'Brien Const., 3/4/10
They were very prompt with the bid and the most competitive of the 3
bids I received. They answered all questions and left me with samples of
screens to help with tree debris. They arrived to do the work when they
said that they would. They nailed up the gutters to every rafter and
cleaned up after themselves. The gutters look fantastic and I would not
hesitate to refer them.
--Laurie Gilmer, 2/1/10
Special thanks to [your crew]!
--Peter & Cindy Grocki, 1/28/10
Thank you for the great job and hard workers!
--Clara Dunn, 1/19/10
Thank you kindly for doing the gutters at "The Melissa Dawn". We
appreciate all of your hard work. Your check is well earned.
--John Hood & Vivian Jackson, 1/7/10
Great, efficient and timely job. Thank you.
--Simone Neall, 1/5/10
2009
Thank you for doing a great job installing our gutters.
--Ken & Judy Worley, 12/8/09
Everything looks great. Thanks!
--Dan McMenamin, 12/2/09
A section of our gutter had been removed by a contractor who added a
screen porch to the back of our home. This contractor was suppose to
re-install the section he removed to the screen porch...he did not and
just left it laying in the backyard. After a few heavy rains, (here in
Oregon), my husband and I could plainly see that the gutter needed to be
replaced as the water run-off was creating a water and muddy mess on our
new porch! I sent an e-mail to "Great Northwest Gutters" and was
contacted the next day by phone. They came out and did a FREE estimate
on re-hanging my gutter laying in the back yard and we scheduled the
appointment for the next week. Because we were on vacation the week the
repair was scheduled, they could not reach us to say our old gutter
could not be used due to how the new eaves were installed by the porch
contractor. The following week when we arrived home and discovered why
the gutter could not be repaired, we scheduled another service date for
the replacement of a new gutter section. This adjustment did not alter
their quote one penny! The new gutter has been in full use of late and
works perfectly! I recommend and will continue to use this company in
the future over any other....they are fantastic and a pleasure to do
business with! "NWGs" is a fine, professional and great company! The
whole process from my e-mail to finish was less than 3 weeks and all
work performed was excellent!
--Laura Schwanbeck, 12/1/09
A special thanks to all of you for a terrific job. [The estimator’s]
recommendations on improving our previous system and your crew’s
craftsmanship were a great finishing touch to our re-siding project. We
would not hesitate to recommend you to perspective clients.
--Gary @ Portland Buddhist Priory, 11/18/09
Thank you. All looks great!!
--Michael Powell, 11/17/09
[Your workers] were great!!
--Shelia Orwoll, 11/12/09
We had a solid stream of water pouring down the front door. Why?!! Major
freakout ensued at our house. Oh man, are we gonna have to replace the
whole front porch? Maybe even the whole roof? One theory was the gutter
downspout that dumped directly onto the roof right above the soffit.
Great Northwest Gutters were quick to provide a reasonable estimate, and
scheduled a date to do the work within the next week. They moved the
downspout and cleaned out all of the gutters on our two-story house.
Done and done. The next time it poured buckets, I opened the door and -
like magic - no drippy streams! That's all I could ask for. I wish more
panic-inducing issues could be resolved so easily.
--Katrina W., 10/30/09
Thanks – gutters look and work great!
--Jennifer Cosenza, 10/27/09
I called your office in March of this year for a bid on my home for new
gutters, downspouts and screens, and a very nice young man came and gave
me a proposal for the work. October 14, 2009 your crew of three men came
to my home and installed those items. I would just like to say that the
complete installation and bid proposal was done in a very professional
way. [Your estimator] was very nice and helpful with my questions, and
the crew that did the installation worked very quickly and did a
wonderful job. I believe that they have impressed a few of my neighbors
in the way they worked and the swiftness with which they did their work,
also with the produce. Thank you once again for your very fine workers.
--Janis Ferlisi, 10/17/09
Thanks so much for the fast job. The gutters look great and they were in
place for the first rain! I apologize for my absence – I had completely
forgotten that was the installation date – but you managed just great
without me. Rest assured I won’t hesitate to recommend you to others.
Thanks again.
--Barb Portwood, 10/12/09
Replaced existing gutters on home and installed gutters on new addition
(both jobs done at the same time.) including 5 downspouts. Good. No real
issues with this company. They did have to come back twice to install
downspouts (on the new addition after the siding went on) and also to
adjust one of the gutters that was not draining properly. They did these
things promptly and completed the job to my satisfaction.
--James White, 10/6/09
Thank you for the very nice work.
--Debra Higa, 10/2/09
Thank you for the great work! I will refer people to you!
--Mark Stauffer, 10/2/09
We wanted gutters and down spouts to be installed for two new
construction garages and our house, and we used Great Northwest Gutters
to come out and give us an estimate. They are a huge company. I compared
their prices with another company. They were going to be $10 more for
the house and $3 less for the garages. I find that just incredibly
strange because metal is metal - it is just standard stuff and it
doesn’t cost that much. They were going to charge an extra $130 to do
the gutters and down spouts in color for the two garages. The other
provider would have charged me a $100 more. The estimation was done
free. They just walked the perimeter and checked the scope of the job. I
live in a fairly upscale neighborhood with not that upscale a house, and
the people who came here were nice.
-- Anne Thompson, 9/29/09
Thank you for coming out yesterday and fixing the downspout. Love how
they look and very impressed with [your] company.
--Kevin & Cindy Owen, 9/28/09
Thank you. I am very happy with your work.
--Faryar Etesami, 9/22/09
Company was very prompt in responding to our request for a bid. We did
not shop around for other bids as they had a high rating on Angies List
and a couple of roofing contractors mentioned that they were good. They
also installed gutters on the Street of Dreams, so we thought they would
be pretty good. I could not schedule them to do the job right away as we
were getting our roof replaced and needed that to be completed prior to
the gutters being installed. We did not know exactly when the roof would
be replaced, but called them when we knew the roof would be completed
and they were able to schedule the job within a week. Crew was extremely
polite and did a great job of installing the gutters and downspouts.
They had us inspect the job when it was completed and everything looked
fine. The job took about 5 - 6 hours to be completed. When we went to
their office to pay for the work, the office staff was very friendly and
helpful.
--Carl Asai, 9/21/09
The job is done and it looks great! Your men were great, the price was
great. You lived up to the name! THANK YOU!!
--Steve Webber, 9/11/09
[Your workers] did a fantastic job. The gutters work like they should.
Thank you! You restored my faith in gutter companies.
--Gabriel Spaccarelli, 9/9/09
This is the 2nd time I've used this company and, again, they did not
disappoint. Thanks for the great work.
--Kevin Foren, 9/9/09
Thank you for doing such a great job.
--Pat Sosnovec, 9/4/09
The project went very well. They were very prompt, courteous and did an
excellent job. I was painting the downspouts and asked if I could paint
one section that is very high before they put it up. He prepared all the
parts first thing so I could get them painted and then touched up after
they were installed. They were also prompt in returning to repair a
minor leak.
--Deb Morgan, 9/3/09
The crew did a fantastic job. Very professional! It was awesome and the
gutters look great!
--Angela Konicke, 9/1/09
We were very pleased with your installation crew. The gutters look great
on our house.
--Virgil Kuhls, 8/25/09
The gutters look great! Thanks!
--Meagan Sternberg, 8/21/09
Wanted to let you know the gentlemen who installed our screens were a
pleasure to work with. Thank you!
--Heather Adamek, 8/20/09
A new copper downspout was connected to an existing copper gutter and
then routed to a rain barrel. Quality materials were used and the work
was done so well (and integrated into the existing gutter) my husband
didn't notice it had been done until I pointed it out to him. The
appointment was rescheduled once by them because they were running over
on a previous job but they let me know quite early that there was going
to be a problem; they were very prompt for the rescheduled appointment.
--Diana Dickenson, 8/15/09
Crew had a very good work ethic. They did a great job!
--Ky Azlein, 8/5/09
Thank you for the quick installation of my gutters. They look perfect.
Can’t wait until it rains to test them out.
--Debra Giles, 8/4/09
The installers did a very nice job!
--Lou Fortino, 8/3/09
Last Tuesday your crew installed new gutters on our house. They were
pleasant and efficient and I am genuinely impressed by what a great job
they did. It was nearly unbearably hot (above 100 degrees) that day.
Nonetheless they worked without stop and finished by early afternoon.
The gutters are at least as good as I hoped, including liberal sealant
at all well-mated joints and flawless in appearance. They even cleaned
up the considerable debris left on the ground from our old gutters – I
expected to do that myself. The bill was exactly as bid by [your
estimator]. These guys are professionals. Again, thanks.
--Max White, 7/31/09
Crew did a great job!
--Chas Marchant-Daisley, 7/27/09
Gutters look great!
--Marla Meyer, 7/27/09
Just a note to thank you for the excellent job. The two men were most
cordial and a delight to have on the job.
--Patsy Craner, 7/21/09
Good job.
--Dr. E.T. Sorenson, 7/20/09
The guys were just over at our house and did an excellent job.
--Odile Fazioni, 7/17/09
Crew did a fantastic job. Really appreciated the guys that came out.
--Nancy McDonald, 7/16/09
[Your workers] deserve gold stars! They were very polite and did a good job.
--B&S Construction, 7/14/09
Kudos for [your employee]. Very pleased with his service.
--Sally Greer, 6/29/09
Thank you. They did a great job at [our house].
--Richard @ Bluestone Homes, 6/22/09
We contacted the company after seeing an article by the owner in the
Angie's List magazine. A representative from the company came to our
home the following day to give us an estimate. Because of a busy
schedule we delayed calling them back, so in about 2 weeks they called
us to check if we had made a decision. We set up a date that was
convienient for us. The installers arrived exactly at the time we had
been told that they would come. They could have come on an earlier date
but our schedule did not fit in with an earlier installation. They
proceeded to remove the old gutters. They appeared to work very
efficiently. They listened when my husband requested a slight change
where a downspout would discharge water and carried out his request.
After they completed the work, they asked for a push broom and cleaned
up dirt and debris very well. We will not know exactly how well the
gutters perform until we have a heavy rain.
--Sue Quackenbush, 6/17/09
This crew was fantastic and could not get any better! Thank you for the
excellent job!
--Rev. Cooper, 6/12/09
[Estimator] came out within 2 days of my initial call and left a
detailed estimate of what it would cost for total replacement of gutters
vs replacing damaged, leaking gutters. After discussing the estimate
with them (I had decided to go with full replacement of all gutters),
and mentioning that an additional downspout was needed in the back of
the house, they offered to add the downspout at no additional cost. They
were able to come out within a few days to complete the work. Somehow in
the process the additional downspout was forgotten, when I called to
inquire about this, someone came out the same day to add it--it was done
by the time I got home from work. They did an immaculate job of clean up
and installation. Very impressive.
--Susan Tofte, 6/10/09
Job well done! Such two wonderful workers – keep them!
--Phyllis Lum, 6/10/09
[Your crew] did a great job! [I] am very happy!
--Gus Gaither, 6/9/09
Thank you for the great job you did on replacing our gutters on our home
up at Welches. We like the color and so appreciate the neat clean up.
Have a great summer.
--Phil & Connie Brothers, 6/9/09
Crew did a very good job!
--Tom Rocks, 6/8/09
Excellent response in coming out to estimate, phone negotiation and
timely execution of job.
--Bruce Henke, 6/1/09
They did a great job. They were very professional and very quick. The
job was done well.
--Dennis Ayres, 6/1/09
You guys did a great job. Thanks.
--Cheryl Overman, 5/21/09
[Your workers] were very nice.
--Doreen Sawicki, 5/21/09
Thank you so much for your services. We love our new gutters and even
have enjoyed them at work – despite being almost summer – such is
Oregon! Thanks again.
--Hannah Phelps & Amber Taschner, 5/18/09
[Your] crew did a great job!
--Nick DeFreitas, 5/15/09
We needed a whole house gutter replacement. We called more than 6 months
ago and got an estimate, since we were planning to replace the roof, it
was recommended that we wait on the gutters until the roofing job was
scheduled and completed. Estimate was revised and put on hold twice with
no pressure from Great NW, and always quick response and friendly
service. Once we were finally ready, the install happened within less
than a week, great turnaround. The guys arrived promptly, worked quickly
and did a very good job. Completely satisfied and would recommend them
to others.
--Stacey Hankins, 5/12/09
Your guys did an excellent job... thanks.
--Bob Carlisle, 5/4/09
They came out promptly when I called him and gave me a very nice quote.
I had some specific problems and he addressed those specific issues with
plausible explanations. I am planning on using them.
--George Saltzberg, 4/17/09
They worked in a timely manner and were very clean. They didn't make a
mess or damage anything. I had three bids and theirs was the best price
and product.
--Elisa Rodriguez, 4/15/09
Thank you for such great service. The two installers worked so hard and
were very thorough.
--Susan Andrews, 3/26/09
Great Northwest Gutters did great work. We described the problem to them
and they came out to do an estimate. It was very convenient that we did
not have to be home for the estimate or when they completed the work. We
came home and it was all completed and looked great. We have not had any
other problems since Great Northwest completed the work.
--Debi Nelson, 3/13/09
Good job.
--Tim Timmins, 3/11/09
Placed flashing on front gutter, placed extensions on down spouts to
keep water away from foundation. Well. Worked independently, reliable,
good quality work, punctual, good problem solving. No hand holding
necessary. Nice job.
--Michelle Wynkoop, 3/9/09
Phoned for a quote. Prompt response. Reasonable price (their stated
minimum). Prompt scheduling. On time service. Very good job. The crew
knew what they were doing.
--Robert Degon, 2/28/09
Overall I'm really pleased with the service. After my initial estimate,
I told them I was going to call around for price comparisons and they
took that very well. I ended up only getting one other estimate from a
rival and it was nearly twice as expensive. I called and was able to set
up an appointment for the following week. Due to unprecedented snow
fall, the job was delayed by a single day; they called and informed me
in a timely manner. Again, I'm a well satisfied customer.
--Arnold Benson, 2/14/09
[Your employee] was very professional and he was attentive to details.
You have a very special person that represents your company very well.
This is the standard that we expect as your customer. Great job.
--Mark & Michelle Stuckey, 2/12/09
Kudos to [your crew]. Job well done!
--Eric Stutznegger, 2/9/09
[The estimator] from Great Northwest Gutters arrived promptly to look at
my existing gutters and give me recommendations and an estimate. As I
have black trim he recommended black gutters and a lighter color
downspouts to match my house. Although the estimate was not the lowest
the workmanship and product surpassed my expectations. [The crew]
arrived on the appointed day and time and in two days had all the work
done although it was raining at times and even hauling away some
previous old extra gutters from my property. They reconfigured some of
the incorrect drainage slope of the previous gutters and did a beautiful
job.
--Charley Johnson, 2/8/09
Kudos to [our crew]!
--Gene @ Dieringer Properties, 2/3/09
2008
Prompt, efficient and accommodating in both estimate and service performance.
--Berk Moss, 9/26/08
I had so many leaks in my gutters that I knew it was time for a
replacement. Someone came out and provided me a written quote and left
it for me when I came home, so I did not even need to be there. The
quote was very reasonable so I called to set up the appointment. When I
called I asked about gutter guards and different colors and they were
very helpful about explaining everything and the value of each and
differences in price. They arrived at the stated date and time to
perform the work. When they removed the gutters they had me walk around
the house to see the condition of the flashing because I told them I was
worried about any damage to the roof as the gutters were in such bad
disrepair. The installer showed me that the flashing looked good so
there was most likely no damage to the roof and he did not find any dry
rot. I was very happy with his honesty. The gutter installation was
excellent quality and overall very fast. They did a great job cleaning
up.
--Debra Paul, 9/22/08
We appreciate your service. [Your crew] did a very good job.
--Jim Schultz, 9/17/08
Just fine; color was just what I wanted and prompt high quality
instillation. Later a supervisor came to check the work.
--Berk Moss, 8/30/08
Good job overall, they were easy to work with in the planning and
ordering and did a good job cleaning up after removing the old gutters.
--Cheryl McClure, 4/26/08
The gutters look fantastic and the color is perfect for my remodeled
house. You guys did a very good job!
--Chris Kirkaldie, 3/21/08
2007
The estimator was prompt in responding and very professional. He informed us that they were 2 weeks out, which wasn't
bad at all compared to some other estimates we got...we were getting
water in our basement, so time was of the essence. The crew was
punctual, friendly and professional. The new gutter installation looks
great and works well...they really did a fantastic job. My two
complaints are that they did not have enough screen to complete the job
on the day they came, and that they didn't have enough room in their
truck to haul off our old gutters that day, so they were sitting on our
side yard. The crew was supposed to come back in a day or two to finish
and haul off the old gutters, but we had to call to remind them a week
later (when the bill came). However, all in all we were very happy with
the job, and would recommend their services.
--William Bahrenburg, 12/5/07
They were easy to work with. We had the gutters put on in the middle of
a paint job. The gutters were colored and we made the trim the same
color so we didn't have to paint the gutters. That took some
coordination and they were great. They managed all the changes. I called
them numerous times to change things because of the painting and they
didn't complain. I think that's absolutely wonderful.
--Christina West, 10/17/07
This is the 3rd time I've used you guys and, as always, the work and the
employees were top notch! Thanks again!
--Jeff Vandehey, 10/15/07
Very professional. Showed up on time. Asked a couple of questions
regarding where downspouts needed to be. It hasn't rained yet so don't
know if there are any leaks or if they drain properly.
--Al Stormo, 8/10/07
They were very easy to contact via email. I had a response within 24
hours and an estimate within 48 hours. It was a decent price for a good
product. It was a large selection of gutter colors and shapes. We were
able to schedule the work for the next week. I wasn't able to be at home
while the work was completed, but when I did get home that night, the
new gutters looked wonderful, and there was no evidence of the old
gutters, nails, etc. I would highly recommend Northwest Gutters! They
were prompt, easy to contact, answered all my questions, and completed
the job in a timely manner, with a quality finished product.
(Interestingly, they were one of only 2 companies that returned my
initial calls, and the other company was booking 6 weeks out, and only
offered brown or white gutters).
--Kelli Garland, 2/27/07
The work is very good and the company was very easy to work with. I
would definitely use them again.
--Kevin Foren, 1/5/07
2006
Hands down one of the best and most professional
companies I've ever worked with. Thank you for all the hard work on my mom's house!
--Mike Myers, 10/17/06
Excellent experience. Quick response to request for bid, timely
scheduling and follow-up. Nice work and clean-up.
--Steve Greenburg, 8/11/06
They reattached loose gutters in the front and rear on 1973 ranch.
Workers removed old nails holding gutters on house and repositioned them
into the beams. Workers arrived on time and did good job. Job took
approximately one hour. I thought the price was high for the amount of
work and time involved. I had so much trouble getting anyone to come do
the repair work that I was happy to get it done, even if I had to pay a
little more than I thought was necessary.
--Sandy Lueders, 7/26/06
Your crew did a good job. Thanks.
--John Berglund, 6/27/06
Company was very professional and responsive. Work was done ahead of
schedule and was very satisfactory. [The estimator] was very good to
work with. Didn't get other bids but felt price was fair.
--Gary Patterson, 6/16/06
Called for a quote. One of three. They were the highest, but came to
terms on price. Scheduled the day and time to do the job. Showed up a
little late on the scheduled day, but completed the job the same day. I
am completely satisfied with the work.
--Shelley MacGill, 4/18/06
The company was very prompt in getting me an estimate when they
promised. They were competitively priced, but I found their customer
service to be much better. I scheduled the job, and it was completed
within 1 week. I chose a custom color, and they look great! I stopped by
the house while the workers were there and they were courteous, friendly
and answered all of my questions.
--Michelle Price, 3/30/06
Your crew did magnificent work. The repairs worked like a charm. Thanks
for everything!
--Jeff Vandehey, 3/10/06
Thanks for all the gutter work on our new addition. The workmanship is
excellent and the gutter styles tie-in nicely to the existing home.
--Sue & Mick Ruddock, 1/18/06
Our new gutters look and work great. The whole transaction, from
estimate to final payment, was smooth and easy. Thanks a lot!!
--Mark Williams, 1/11/06
2005
Thanks for everything. The gutters and additional leaf traps look great!
--Chris Erickson, 9/15/05
I WOULD SAY THAT THERE WAS NO HAGGLING OR ANYTHING BECAUSE I OWN
MULTIPLE RENTALS AND IT WAS VERY COMPETITIVE. I WOULD RECOMMEND THEM.
THEY SENT SOMEBODY OUT TO DO AN ESTIMATE AND THEY JUST CAME OUT TO DO IT
AND IT ALL WORKED OUT VERY SEAMLESSLY. THEY WERE CONSIDERABLY LESS THAN
EVERYONE ELSE.
--Leslie Frewing-Runyon, 8/3/05
EXCELLENT WORK PERFORMED. RECEIVED QUOTE IN TIMELY FASHION, WORKERS
ARRIVED WHEN THEY SAID THEY WOULD AND WORK WAS DONE PROMPTLY. GOOD
SUGGESTIONS MADE BY THE COMPANY REGARDING THE GUTTERS ON ONE SIDE. ALL
INDIVIDUALS WE DEALT WITH WERE POLITE AND PLEASANT TO DEAL WITH.
--Lynn Phillips, 6/20/05
WE ARE VERY PLEASED WITH THIS COMPANY. THEY ARE POLITE AND PUNCTUAL. SO
FAR WE HAVE BEEN SATISFIED THAT WITH NO PROBLEMS WITH OUR GUTTERS OR
DOWNSPOUTS.
--Caroline Cook, 6/19/05
THEY WERE ABLE TO COME QUICKLY AND GIVE ME AN APPRAISAL THAT WAS LOWER
THEN ANOTHER COMPANY. THEY MATCHED THE OLD ONES AND PUT THEM UP THE NEXT
DAY. THEY REMOVED THE OLD ONES AND CLEANED UP.
--Debbie Whitaker, 6/11/05
THE GUTTERS LOOK FANTASTIC! THANKS FOR THE GREAT WORK AND SUPERIOR
CUSTOMER SERVICE.
--Ken Pack, 5/23/05
EXCELLENT JOB. THE GUTTER SCREEN IS WORKING GREAT!!
--Ollie Renner, 2/18/05
EXCELLENT JOB!! I WILL NOT HESITATE TO RECOMMEND YOUR COMPANY TO OTHERS.
--Kevin Pack, 1/1/05
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